Milan Art
1 - 10 employees
Founded 2010
📚 Education
👥 B2C
Education • Arts • B2C
Milan Art is an art education institute dedicated to empowering artists of all levels through comprehensive online art classes and programs. Whether you are a beginner or a professional looking to refine your skills, Milan Art offers courses in various mediums including oil painting, drawing, and mixed media. With a community of thousands of satisfied students worldwide, the institute provides the resources, mentorship, and innovative techniques needed to unlock artistic potential and inspire creativity.
Call Center Agent
Job not on LinkedIn
🕒 March 31
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Milan Art
1 - 10 employees
Founded 2010
📚 Education
👥 B2C
Education • Arts • B2C
Milan Art is an art education institute dedicated to empowering artists of all levels through comprehensive online art classes and programs. Whether you are a beginner or a professional looking to refine your skills, Milan Art offers courses in various mediums including oil painting, drawing, and mixed media. With a community of thousands of satisfied students worldwide, the institute provides the resources, mentorship, and innovative techniques needed to unlock artistic potential and inspire creativity.
📋 Description
• Answer incoming calls and respond to customer inquiries professionally. • Make outbound calls to follow up with customers, confirm appointments, or provide updates. • Provide accurate information regarding products, services, and company policies. • Resolve customer complaints efficiently and escalate complex issues when necessary. • Maintain a high level of customer satisfaction through positive interactions. • Update customer records and document call details in the system. • Meet or exceed key performance metrics such as call handling time and customer satisfaction scores. • Follow company guidelines and standard operating procedures.
🎯 Requirements
• Associates Degree or equivalent required. • Previous experience in a call center or customer service role preferred. • Excellent verbal and written communication skills. • Ability to handle a high volume of calls efficiently. • Strong problem-solving and active listening skills. • Familiarity with CRM software and basic computer proficiency. • Ability to work in shifts, including weekends and holidays if required. • Patience, empathy, and a customer-first attitude.
🏖️ Benefits
• Competitive salary • Room for growth
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