Midware Technologies
11 - 50 employees
Founded 2018
🤝 B2B
🛍️ eCommerce
☁️ SaaS
B2B • eCommerce • SaaS
Midware Technologies is a digital service agency specializing in technology consulting, management, and business process outsourcing. With over 12 years of experience, they offer a broad range of services, including web design and development, mobile app development, e-commerce solutions, and digital marketing strategies. Their talented team is dedicated to helping businesses enhance their online presence and achieve their digital goals with creativity and expertise.
Virtual Call Center Officer
Job not on LinkedIn
🕒 March 31
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Midware Technologies
11 - 50 employees
Founded 2018
🤝 B2B
🛍️ eCommerce
☁️ SaaS
B2B • eCommerce • SaaS
Midware Technologies is a digital service agency specializing in technology consulting, management, and business process outsourcing. With over 12 years of experience, they offer a broad range of services, including web design and development, mobile app development, e-commerce solutions, and digital marketing strategies. Their talented team is dedicated to helping businesses enhance their online presence and achieve their digital goals with creativity and expertise.
📋 Description
• Take customer calls and provide accurate, satisfactory answers to their queries and concerns • De-escalate situations involving dissatisfied customers, offering patient assistance and support • Call clients and customers to inform them about the companys new products, services and policies • Guide callers through troubleshooting, navigating the company site or using the products or services • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items • Collaborate with other call center professionals to improve customer service • Help to train new employees and inform them about the companys customer management policies
🎯 Requirements
• Only Candidate from US will be shortlisted
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