Call Center Technician I

Job not on LinkedIn

🕒 March 31

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of PerunHR

PerunHR

1 - 10 employees

Founded 2021

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

PerunHR is a talent acquisition and recruitment consulting company founded by Stefan Markovic. With over 8 years of industry experience, Stefan offers a range of services, including recruitment process outsourcing (RPO), business process outsourcing (BPO), resume optimization, and job description creation. PerunHR prioritizes personalized service, tailoring their solutions to meet the unique needs of each client while continuously innovating to adapt to the evolving business landscape.

📋 Description

• Technical Call Center, running a rebuild for the network. • Open and close tickets - make sure ticket info is correct, open it and start the process and close them out at the end of the day. • Use internal ticketing system. • Ensure all devices that were online at the beginning are online at the end, if not they need to troubleshoot. • Ability to look at 4-5 tools and check what on and offline. • Excel is needed for tracking and updating. • Heavy email communication and chat.

🎯 Requirements

• Plus would be experience working in Cable. • People who have call center experience are best for this role, this is NOT an IT role or Network related. • Excel Call Center experience • Good email and verbal communication skills

Apply Now

Similar Jobs

🕒 March 31

Midware Technologies

11 - 50

🤝 B2B

🛍️ eCommerce

☁️ SaaS

Call Center Supervisor managing and training call center representatives in customer service. Ensuring team compliance with performance standards and addressing customer inquiries.

🕒 March 31

Midware Technologies

11 - 50

🤝 B2B

🛍️ eCommerce

☁️ SaaS

Virtual Call Center Officer providing customer service via phone for the Telecom and international sectors. Resolving customer inquiries and assisting in navigating services while collaborating with the team.

🕒 March 31

Midware Technologies

11 - 50

🤝 B2B

🛍️ eCommerce

☁️ SaaS

Leading a team of call center professionals focused on customer satisfaction and operational excellence. Motivating, coaching, and managing performance to achieve business goals.

🕒 March 31

Midware Technologies

11 - 50

🤝 B2B

🛍️ eCommerce

☁️ SaaS

Client services coordinator responsible for managing client relations and providing assistance remotely. Collaborating with teams and coordinating meetings while ensuring client satisfaction.

🕒 March 28

Conduent

10,000+ employees

🤝 B2B

🛍️ eCommerce

🏛️ Government

Customer Care Associate handling child support inquiries via phone for the New Jersey Department of Human Services. Responding to inquiries and resolving issues while maintaining professional communication.