Channel Account Manager

🕒 August 6

🇲🇾 Malaysia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 14%

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Logo of Mimecast

Mimecast

1001 - 5000 employees

🔒 Cybersecurity

🔐 Security

Cybersecurity • Security

Mimecast is a cybersecurity company focused on transforming security to protect against relentless threats. With over 2,500 employees, they are dedicated to not only defending against today's threats but also anticipating and safeguarding against future ones. Mimecast prioritizes privacy and optimal user experience, operating globally across various locations including the United States, United Kingdom, Australia, and more. The company offers a dynamic work environment with a commitment to excellence and continuous improvement in security services.

📋 Description

• Build, gain approval for, and execute a comprehensive Channel Business Plan for Malaysia, ASEAN, and Greater Asia • Lead geographic expansion into new markets and identify the appropriate distributor and partner model for each market • Develop and execute business plans with distributors, resellers, and MSPs • Drive partner-generated pipeline and revenue across net-new and expansion opportunities • Achieve and exceed pipeline targets, partner-generated ARR goals, renewal rates, and KPIs • Develop and execute partner recruitment strategies for new resellers and MSPs • Work with distribution partners to build regional scale • Own the partner business plan process, including quarterly business reviews and executive-level engagement • Collaborate with Mimecast sales teams and partners to generate opportunities and support co-selling • Develop joint campaigns with Regional Marketing • Build partner enablement strategies across sales and technical disciplines • Drive adoption of Mimecast solutions within key MSSP offerings • Manage Mimecast's Channel Program, including partner compliance, engagement, and satisfaction • Monitor and report channel activities, providing management information and insights to leadership • Provide accurate and timely forecasts across partner transactions, especially partner-generated opportunities

🎯 Requirements

• Extensive experience in IT channel and partner management, ideally in SaaS or cybersecurity • Proven track record driving partner-generated revenue across distributors, resellers, and MSPs • Demonstrated experience managing geographic expansion across ASEAN and Greater Asia • Established relationships across the regional partner ecosystem and ability to generate incremental revenue • Experience across direct and indirect sales models • Ability to plan ahead, assess performance, and take personal responsibility for results • Practical, commercial problem-solving approach • Results-oriented commercial mindset and resilience in a dynamic environment • Team-oriented approach with accountability, energy, and commitment • SaaS company experience is beneficial • Ability to provide accurate and timely forecasts across partner transactions • Degree-level education or equivalent professional experience • Fluency in English required; additional regional language skills are a strong advantage • Successful completion of applicable background checks required for employment

🏖️ Benefits

• Benefits are included with the 60/40 OTE compensation structure • Eligibility for incentive plans • Additional benefits in accordance with company policy and local regulations

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