Process Quality Analyst

Job not on LinkedIn

🔥 3 hours ago

🇨🇷 Costa Rica – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mimica

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Mimica is a company that specializes in AI-powered process discovery and automation opportunities for businesses. By observing a team's work, Mimica maps current processes, identifies areas for improvement, and prioritizes them based on time savings and ease of automation. The company offers process intelligence metrics that help prioritize high-ROI transformation and automation activities. Mimica emphasizes data security and compliance with standards such as GDPR, ISO 27001, and SOC 2. Its products, including Mimica Miner and Mimica Mapper, aim to accelerate business transformation and improve efficiency through accurate process mapping and automation.

📋 Description

• Participate in routine touchpoints with project teams to resolve data and structural questions, offering guidance and support • Monitor and evaluate analyst deliverables to ensure they meet client requirements and project standards • Identify quality issues, diagnose root causes, and correct errors with analysts • Deliver concise weekly updates summarizing project progress and emerging risks • Identify inefficiencies in internal tools and workflows and collaborate with cross-functional teams to develop solutions • Create and maintain process guides, handbooks, and training videos • Facilitate best-practice sharing sessions to promote consistent quality standards • Collaborate directly with project stakeholders to identify, evaluate, and mitigate risks impacting project delivery

🎯 Requirements

• 3+ years of experience as a Business Analyst, Automation Analyst, Process Consultant or Management Consultant focused on business process understanding and optimization • 2+ years of hands-on experience executing operational or business processes in Finance, Supply Chain, Operations, or related domains • Proficiency with mapping platforms such as MS Visio, Lucidchart, Miro, or Bizagi Modeler • Experience reviewing or quality-checking other people's work, through peer review, quality audits or a senior analyst role • Proven experience coaching or mentoring analysts • Proven ability to manage project timelines, track milestones, and coordinate tasks across cross-functional teams to ensure on-time delivery • Confidence working with structured data and spreadsheets, including SQL or BI tools • Hands-on automation experience, such as identifying automation opportunities, documenting processes for automation, or working with RPA or workflow tools • Experience writing and managing SOPs, including keeping them accurate, version-controlled and adopted across teams

🏖️ Benefits

• Generous compensation + stock options • Distributed work: Work from anywhere - fully remote, in our hubs, or a mix • Company-issued laptop • Remote setup stipend • Co-working budget • Flexible schedules and location • Ample paid time off, in addition to local public holidays • Enhanced parental leave • Health & retirement benefits • Annual learning & development budget • Annual workaways • Regular virtual & in-person socials • Opportunity to contribute to groundbreaking projects that shape the future of work