Batch Operations Analyst – Control-M, Automic

🔥 13 hours ago

🇧🇷 Brazil – Remote

💵 R$3k - R$3.5k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Minsait

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

Minsait is a global leader in technology and consulting, offering a wide range of innovative solutions and services to enhance business operations and societal transformation. With a focus on human-centered technology, Minsait provides services such as AI, cybersecurity, intelligent workspace design, and cloud platform management. The company partners with various industries including public administration, healthcare, utilities, transportation, and hospitality, tailoring its solutions to meet sector-specific needs. Minsait is known for its impactful and pioneering approach, making technology more accessible and transformative.

📋 Description

• Monitor and track the execution of batch chains and processing workflows in production environments. • Handle, log, and track support tickets and operational incidents. • Identify, analyze, and help resolve failures during job execution. • Ensure processes run in the correct sequence, in accordance with dependencies and business rules. • Validate the completion of batch loads and ensure compliance with SLAs and processing windows. • Perform reprocessing and operational procedures when necessary. • Monitor operational metrics, process availability, and performance. • Prepare operational reports and support the analysis of recurring incidents. • Collaborate with infrastructure, development, and support teams to address issues and restore services.

🎯 Requirements

• Experience monitoring production environments and batch processing. • Experience handling and resolving incidents. • Knowledge of ticketing tools such as Jira or ServiceNow. • Basic knowledge of Linux/Unix and Windows operating systems. • Ability to analyze logs and perform operational troubleshooting. • Availability to work a 12x36 shift schedule. • Knowledge of Automic (UC4) and Control-M. • Knowledge of Shell scripting, Bash, or PowerShell. • Knowledge of infrastructure and application monitoring tools. • Basic knowledge of databases and SQL queries. • Experience working in mission-critical and high-availability environments. • Bachelor’s degree in Information Technology or a related field.

🏖️ Benefits

• Meal allowance • Food allowance • Health insurance • Dental insurance • Education assistance • Childcare assistance • Udemy • Wellhub • Profit sharing

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