Customer Support Specialist

Job not on LinkedIn

🔥 4 minutes ago

🇺🇦 Ukraine – Remote

💵 $700 - $900 / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Mint Group

WebsiteAll Job Openings

- employees

🤝 B2B

📣 Marketing

🎮 Gaming

B2B • Marketing • Gaming

Mint Group is a business technology services company that combines technology, product, operations, marketing, and business infrastructure into a single integrated ecosystem to launch, run, and scale digital businesses. They provide end-to-end services including engineering, platform development, QA, product management, operations and customer support, integrated marketing (performance, SEO, affiliate, retention, VIP), and business infrastructure (finance, legal, analytics). Mint Group highlights work building and operating iGaming businesses — e. g. , launching a digital casino brand, creating retention/VIP CRM systems, and developing multi-brand affiliate marketing engines. They position themselves as an in-house, no-outsourcing partner that operates digital brands and growth systems on behalf of clients.

📋 Description

• Work with a large volume of live chats and emails. • Provide accurate, reliable, and comprehensive information to customers. • Adhere to communication procedures, instructions, and policies. • Support other business units by communicating with customers and documenting customer inquiries. • Manage complaints and provide appropriate problem resolutions within established deadlines.

🎯 Requirements

• English language at an Upper-intermediate level. • Proactive approach. • Sense of responsibility and ability to work in a team. • Resilience and good communication skills. • Passion for the customer service industry and the ability to work in different shifts. • Positive attitude towards gambling. • Experience in customer support/sales/ fields is nice to have.

🏖️ Benefits

• Freedom to choose where to work: work from anywhere in the world with the freedom of remote options. • Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results. • Corporate English speaking club: improve your English proficiency with regular practice and expert guidance. • A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued. • Comfort Fuels Success: experience comfortable conditions that inspire productivity and foster professional growth, giving you the tools and space to excel. • Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.

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