Email and SMS Account Manager

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🔥 13 minutes ago

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Mint Source

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Mint Source is a recruitment firm that helps companies remove hiring bottlenecks by sourcing and placing remote talent quickly and reliably. The company emphasizes speed and value—claiming to have helped 40+ teams, filled 150+ roles in under 14 days with 83% retention—offering flat fees, no recruiter overhead, and a risk-reduced model that places a first hire before charging. Mint Source focuses on employer-facing hiring services and remote talent placement.

📋 Description

• Manage a portfolio of email and SMS client accounts with varying levels of involvement, from high-touch strategic relationships to light maintenance accounts, starting with around 8 accounts and growing week by week to 10+ at full capacity • Lead weekly calls with clients and with the internal team supporting your accounts • Set the strategy for each account, including campaign calendars, flow priorities, and side projects • Create and brief tasks for the creative team in ClickUp based on each client's workload • Read and interpret performance data across Klaviyo, Omnisend, and other email platforms to guide account decisions • Delegate copy and email uploads to junior account managers and review their output • Keep clients updated with proactive, structured communication over Slack and regular meetings • Monitor account health, spot risks early, and act before they become retention problems • Stay current on email and SMS trends and bring fresh ideas to your accounts

🎯 Requirements

• 3-5 years of experience managing client accounts in email, SMS, or lifecycle marketing, ideally agency-side • Experience handling multiple client accounts at once and a clear understanding of what it takes to keep that many relationships healthy • Hands-on familiarity with Klaviyo, Omnisend, HubSpot, ActiveCampaign, and most major email platforms • Comfortable working across Slack, ClickUp, and Figma • An understanding of what it takes to scale a DTC brand, with the flexibility to apply email thinking to non-ecommerce clients too • An outgoing, proactive communicator who stays resilient and calm under pressure • Strong attention to detail paired with creativity and problem-solving • A plus, not a dealbreaker: hands-on design skills for same-day edits, an eye for design, and case studies or a portfolio of past client work

🏖️ Benefits

• Competitive compensation discussed individually based on experience and location • A fully remote role with a 50/50 balance of collaboration and independent ownership • Regular structured feedback through weekly and monthly check-ins • Real growth headroom as the agency scales and your portfolio grows • Back-office support from Mint Source for payroll, onboarding, and HR