Senior Session Border Controller, SBC Engineer

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Miratech

501 - 1000 employees

Founded 1989

💰 Private Equity Round on 2022-04

Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet.

📋 Description

• Design, deploy, configure, and maintain enterprise Session Border Controllers (Oracle/Acme Packet, AudioCodes, or similar) • Design SIP trunking, call routing strategies, dial plans, and carrier interconnections for enterprise voice environments • Integrate SBCs with collaboration and contact center platforms such as Microsoft Teams Direct Routing, Genesys, Amazon Connect, and other UC/CC platforms • Configure and support TLS, SRTP, topology hiding, SIP normalization, SIP REFER, PRACK, early offer, and high availability deployments • Design and optimize QoS policies for real-time voice traffic across WAN/LAN environments, including DSCP marking, LLQ, and traffic prioritization • Perform SIP and RTP troubleshooting using tools such as Wireshark, sngrep, Homer, or similar protocol analyzers • Implement SBC security best practices including certificate management, SIP security, fraud prevention, and access hardening • Collaborate with network, security, cloud, and operations teams to deliver highly available voice and collaboration solutions.

🎯 Requirements

• 6+ years of experience in Voice Engineering, Unified Communications, or Network Engineering • Hands-on experience designing and implementing enterprise Session Border Controllers (Oracle/Acme Packet, AudioCodes, or similar) • Strong expertise in SIP signaling, SIP trunking, call routing, dial plans, and VoIP protocols • Experience integrating SBCs with Microsoft Teams Direct Routing, Amazon Connect, Genesys, or other UC/CC platforms • Strong understanding of RTP, TLS, SRTP, SIP normalization, SIP REFER, PRACK, early offer, and SIP header manipulation • Experience troubleshooting SIP/RTP issues using Wireshark, sngrep, Homer, or similar tools • Strong understanding of SBC security, certificate management, toll fraud prevention, and enterprise voice security best practices • Excellent analytical, troubleshooting, and communication skills.

🏖️ Benefits

• Health insurance • Language courses • Relocation program • Flexible work arrangements • Professional development opportunities

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