Solution Architect

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🕒 March 27

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Miratech

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1989

💰 Private Equity Round on 2022-04

Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet.

📋 Description

• Lead the design and implementation of voice solutions on the Google Platform. • Oversee new projects from conception to delivery, ensuring best practices, scalability, and compliance with business and technical requirements. • Design end-to-end solutions that align with enterprise environments and business needs. • Establish and promote best practices, reusable design patterns, and architectural standards. • Create clear and concise documentation, including backend integration specifications, business logic implementation details, and high-level architecture designs. • Identify the APIs needed (Analysis and onboarding, API request/response structures, and DTO classes). Also designing high level design for the middleware teams to enable them to produce MW services. • Act as a liaison between business stakeholders and development teams to translate business requirements into technical solutions. • Work closely with engineers to support the implementation of designed solutions. • Engage proactively with external teams to ensure alignment and successful project execution. • Tune voice solutions for optimal performance, leveraging best practices in configuration and AI/ML-powered speech recognition systems.

🎯 Requirements

• Over 5 years of proven experience as a Solution Architect, preferably in voice-based solutions and cloud platforms. • 3+ years of experience with Google Dialogflow CX and large language models (LLM). • Experience with designing secure and scalable backend integrations. • 3–4 years of hands-on experience in Python for backend development, API creation, automation, and integration of conversational AI solutions. • Deep knowledge of IVR/bot systems. • Deep understanding of voice solution architecture, including VXML, ASR, and NLP-based interactions. • Proficiency in API development, API integrations, authentication mechanisms (OAuth, certificates), and data mapping. • Proficient in managing the transfer and storage of conversational data between platforms. • Hands-on experience designing call flows using Visio or Idraw.io. • Design and documentation skills tailored to meet the specific business needs of enterprise solutions. • Excellent communication and collaboration skills. • Experience working with business stakeholders to define requirements and deliver solutions. • Nice to have: Hands-on experience in development and implementation solution in Google CCAI. • Background in AI-driven speech processing and conversational AI solutions. • Prior experience in an Agile development environment.

🏖️ Benefits

• Culture of Relentless Performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. • Competitive Pay and Benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. • Work From Anywhere Culture : make the most of the flexibility that comes with remote work. • Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. • Global Impact : collaborate on impactful projects for top global clients and shape the future of industries. • Welcoming Multicultural Environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. • Social Sustainability Values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.