Account Manager

June 5

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Mitel

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Telecommunications • Enterprise • SaaS

Mitel is a global leader in business communications, providing a comprehensive range of communication and collaboration solutions tailored to the needs of businesses across various industries. Mitel offers unified communications that can be deployed on-premise, via private cloud, public cloud, or hybrid solutions. They specialize in contact center solutions, business phone systems, collaboration tools, and integrational apps to enhance productivity and customer experience. Mitel's services are designed to simplify business communications, ensuring security, compliance, and resiliency, particularly in mission-critical and vertical solutions. Their AI-assisted platform, Mitel CX, aims to create faster and more personalized customer interactions. With a strong focus on industries like healthcare, financial services, government, hospitality, and education, Mitel supports enterprises of all sizes with flexible and secure communications solutions.

1001 - 5000 employees

Founded 1972

📡 Telecommunications

🏢 Enterprise

☁️ SaaS

📋 Description

• Develop and maintain strong relationships with existing clients, serving as the primary point of contact for all account-related matters • Generating SLED, Healthcare, Finance and Manufacturing business opportunities and managing the sales process through to closure of the sale • Collaborates with partners for prospecting within named accounts, leveraging partner engagement • Support deal structure and pricing with business-value analysis and negotiate prices for proactive bids and proposals • Ensure high levels of customer satisfaction by consistently delivering value, exceeding expectations, and promptly addressing any issues or concerns that may arise • Excellent written and oral communication skills, selling and negotiation skills, and time management skills • Utilize a consultative sales approach to understand clients' needs and recommend tailored solutions that address their unique challenges • Collaborate with cross-functional teams to develop and implement strategic sales plans to achieve targets and drive revenue growth • Conduct in-depth discovery sessions with potential clients to uncover pain points and business objectives • Customize product presentations and demonstrations to showcase how our technology solutions can solve clients' specific problems • Provide timely and accurate sales forecast and reports to management, outlining performance metrics and key achievements • Continuously strive to exceed sales targets and contribute to the overall success of the sales team

🎯 Requirements

• Bachelor's degree preferred; or high school diploma + relevant experience • 5+ years of experience in consultative technology sales, with a focus on Unified Communications and Consultative Contact Center solutions • Have successfully managed a $3M+ quota • Must have experience selling into SLED, Healthcare, Finance verticals • Knowledge of Cloud computing, VMware and Data Centers is a required asset • Knowledge or experience with competitive solutions including Ring Central, 8x8, Cisco, Avaya, Zoom, Dialpad and others a plus • Creative with business planning and implementing sales initiatives • Possesses strong Account planning skills • Proven track record of meeting or exceeding sales targets and quotas using a consultative approach • Strong negotiation and communication skills, with the ability to build rapport and influence key stakeholders • Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously • Proficiency in CRM software and other sales tools for pipeline management and reporting • Ability to work independently and as part of a collaborative team environment

🏖️ Benefits

• Affordable Medical, Dental, Vision, Life and Disability Insurance • Matching 401(k) plan • Paid time off (holiday, vacation and sick) • Employee Assistance Program • Reward and Recognition Programs