Property Operations Manager

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MOD Careers

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

📦 Logistics

📣 Marketing

💼 Consulting

Logistics • Marketing • Consulting

MOD Careers is a platform that empowers global talent by offering job opportunities that allow individuals to work from home as virtual assistants. The company focuses on building a supportive community for professionals seeking stability and career advancement in remote work settings. With a variety of job listings aimed at diverse international roles, MOD Careers facilitates access to flexible employment options.

📋 Description

• Triage incoming maintenance requests, determine urgency, and coordinate appropriate vendor dispatch • Manage a network of 1099 field vendors and ensure work is completed efficiently and professionally • Approve maintenance spending within established not-to-exceed limits • Monitor vendor pricing against market benchmarks and identify opportunities to reduce repair costs • Track work orders from intake through completion and ensure they meet established service-level targets • Keep tenants informed throughout the maintenance process • Identify recurring property issues and recommend preventive or cost-saving solutions • Manage day-to-day relationships and communications with CMHA, EDEN Inc., and North Coast Housing Connections • Coordinate Housing Choice Voucher processes, including HAP contracts, tenant/PHA rent splits, and related documentation • Schedule and prepare properties for HQS/NSPIRE inspections • Conduct or coordinate pre-inspection reviews and address failed inspection items • Prepare and submit voucher rent-increase requests and track approvals and effective dates • Maintain the portfolio's regulatory calendar, including lead-safe certifications, rental registrations, alarm/CO requirements, and other applicable compliance items • Own rent collection and follow up on outstanding tenant balances • Monitor tenant portions of rent and manage delinquency follow-up • Reconcile tenant-paid and PHA-paid portions of rent • Verify that HAP deposits are received and posted correctly twice each month • Process vendor invoices and coordinate accounts payable activities • Manage the monthly utility workload and identify owner-liable water/sewer expenses • Monitor and improve utility recovery • Maintain accurate property-level records within the property management system • Work closely with the part-time bookkeeper on financial administration while maintaining appropriate segregation of duties • Coordinate with the local leasing agent on new tenant placements • Support the leasing process by ensuring properties are ready for occupancy • Coordinate annual lease renewals and related Section 8 requirements • Monitor upcoming vacancies and renewals to minimize days vacant • Identify potential turnover risks and address them proactively

🎯 Requirements

• Scattered single-family property management experience is required • Hands-on Section 8 / Housing Choice Voucher experience is required • Experience working with housing authorities and understanding HAP contracts, tenant/PHA rent splits, voucher requirements, and HQS/NSPIRE inspections • Direct experience managing properties in Cleveland or Ohio • Experience working directly with CMHA, EDEN Inc., or North Coast Housing Connections • Experience with Rent Manager or similar property management platforms • Ohio real estate broker's license or eligibility to obtain one • Experience with AI-powered maintenance platforms such as Property Meld or Vendoroo • Experience with CompanyCam, RentCheck, or similar inspection and field-service platforms • Experience working in a lean, technology-first property management environment

🏖️ Benefits

• $400 Placement Bonus after successfully completing your first 30 days with your first MOD client • Independent Contractor Referral Program – Earn up to $330 for every successful referral • MOD Cash Advance Program available after 6 months of active service with MOD client/s • Comprehensive HMO Coverage for you and 1 dependent, starting after 6 months of active service with MOD client/s • Dental Benefits through Maxicare Dental Hub • Optical Reimbursement for HMO principal members • Group Life Insurance with Accidental Death & Dismemberment coverage • Maternity Reimbursement for both normal and Caesarean delivery • 6 Paid US Holidays • 7 Additional Vacation Leave Credits after 10 months of active service with the current MOD client • 7 Additional Sick Leave Credits after 1 year of active service with the current MOD client/s • Unlimited learning Opportunities through MODUniversity • Diverse, inclusive, and supportive workplace environment