Revenue Operations Associate

🕒 May 8

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Modern Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🤝 B2B

⚕️ Healthcare Insurance

🧘 Wellness

💰 $74M Series D on 2021-02

B2B • Healthcare Insurance • Wellness

Modern Health is a comprehensive mental health care platform that provides a global standard for equitable services worldwide. They offer a wide range of mental health support for employees, family care, and healthcare providers through self-guided tools and crisis care, aiming to boost productivity and prevent burnout. Modern Health partners with employers, consultants, and health plans to integrate mental health benefits into the workplace, addressing long-term needs, reducing absenteeism, enhancing operational efficiency, and improving well-being. Their evidence-based solutions cater to a wide array of mental health concerns, promoting personalization and accessibility to culturally centered care globally.

📋 Description

• Serve as project lead for system initiatives, automation programs, and integrations • Work cross-functionally to identify operational gaps and build solutions that improve efficiency • Administer and support core GTM tooling and system workflows • Maintain dashboards and operational reporting for leadership • Triage system issues, bugs, and operational troubleshooting • Build proficiency across Salesforce and other systems to expand backend coverage and support ongoing system improvements

🎯 Requirements

• 2+ years of experience in customer success, sales, revenue operations, or a related operational role • Strong analytical thinking and comfort working with data and reporting • A curiosity for how systems work and a willingness to learn new platforms • A structured, organized approach to managing projects and operational tasks • The ability to troubleshoot issues and find practical solutions • Clear communication skills and comfort working with cross-functional teams • A strong ownership mindset and the ability to operate independently • Familiarity with Salesforce, Gainsight, and Matik a bonus but not required

🏖️ Benefits

• 100% coverage for Medical / Dental / Vision • Stipend towards mental health benefits • 401k plan • Flexible PTO • Passionate team dedicated to making a positive impact • Awesome office with snacks and catered lunch in the Financial District • Generous parental leave policy • Unlimited career growth opportunity