Manager, GTM Systems and Operations

Job not on LinkedIn

November 5

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎁 Product Marketing

🦅 H1B Visa Sponsor

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ModSquad

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Customer Support Outsourcing • Content Moderation • Artificial Intelligence

ModSquad is a company specializing in intelligent customer support and outsourcing solutions. They provide a wide range of services including multi-language customer support, technical support, and CRM tool integration. ModSquad excels in data security, safety, and compliance, offering advanced solutions such as their patent-pending Cubeless secure workplace platform. Alongside their human expertise, they incorporate artificial intelligence and automation to optimize services and exceed customer satisfaction goals. ModSquad is particularly focused on areas like content moderation, trust and safety, community management, and maintaining high customer satisfaction rates. Their areas of specialization include gaming, e-commerce, retail, technology, and crypto. They blend human expertise with cutting-edge technology to offer tailored solutions that enhance customer experiences and operational effectiveness.

1165 - 1165 employees

Founded 2007

🤖 Artificial Intelligence

📋 Description

• Collaborate closely with our Technology team to help architect the GTM tech stack (Salesforce, HubSpot, ZoomInfo, GA4, attribution platforms, DSPs, AI-driven content tools, etc.) and ensure the tools are integrated with one another, and aligned to our go-to-market strategy • Build and maintain robust attribution, funnel efficiency, and ABM reporting across GA4, HubSpot, Salesforce, and ZoomInfo to provide a clear view of pipeline, ROI, account engagement, TAL coverage, and penetration • Lead data model design, and partner with our technology team on systems integration, and process optimization across the full funnel (acquisition, retention, expansion, reactivation) • Operationalize ABM strategies—including account targeting, orchestration, and measurement—using tools like LinkedIn, ZoomInfo DSP, and HubSpot Journeys • Partner with RevOps, Sales, and Marketing leadership to align GTM motions around the BowTie model and Winning by Design frameworks • Spearhead the adoption of AI-driven GTM tools to contribute to the design and collaborative implementation of AI within our GTM TechStack across the entire Bowtie model, focusing on AI-powered intelligence, and personalization automation across all channels, leveraging AI for increased speed and scalability. • Champion a test-and-learn culture, using data to challenge assumptions and improve effectiveness across demand gen, ABM, and lifecycle marketing

🎯 Requirements

• 5+ years in Marketing Operations, Revenue Operations, or Growth Ops roles, with experience owning GTM systems and processes end-to-end • Deep knowledge of marketing technology stacks (HubSpot, Salesforce, GA4, ZoomInfo, LinkedIn, Google Ads, attribution platforms) • Hands-on experience with attribution reporting, funnel analytics, and campaign ROI tracking • Familiarity with generative AI (e.g., Jasper.ai), SEO/GEO, and how to operationalize content workflows with AI tools • Skilled in full-funnel strategy (acquisition, retention, expansion, reactivation) and Account-Based Sales & Marketing • Strong understanding of the BowTie model, and recurring revenue architecture across the entire journey to acquire, retain and grow • Proven ability to design and implement data models, system architecture, and reporting frameworks that scale • Executive presence: able to partner with and challenge senior leadership (CRO/VP Marketing) with confidence and credibility • Excellent communicator, collaborator, and problem solver in a fast-paced, remote-first environment • High EQ and a sense of humor are required.

🏖️ Benefits

• Competitive compensation and benefits • Growth opportunities in a company investing heavily in data and analytics capabilities • Be part of a global, remote-first culture that values flexibility and innovation