KYB Operations Analyst

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Logo of MoonPay

MoonPay

201 - 500 employees

Founded 2018

₿ Crypto

💳 Fintech

🌐 Web 3

💰 $87M Series A on 2022-04

Crypto • Fintech • Web 3

MoonPay is a leading platform in the cryptocurrency industry, providing users with a seamless way to buy, sell, and swap cryptocurrencies. With a focus on user experience, MoonPay allows individuals to integrate various payment methods, such as Apple Pay, Google Pay, and PayPal, to quickly purchase crypto assets. MoonPay is decentralized, offering non-custodial services in over 180 countries and supporting more than 50 crypto assets. The platform prioritizes security and compliance, employing AES-256 encryption and adhering to standards like PCI-DSS and ISO certifications. Additionally, MoonPay facilitates easy management of digital wallets and collectibles, ensuring users can monitor their portfolio across its 300+ partners.

📋 Description

• Conduct thorough KYB reviews for MoonPay partners, including information gathering, documentation verification, and risk assessment in line with internal policies and regulatory requirements • Analyse complex corporate structures to identify beneficial owners and ensure compliance with KYB and AML regulations • Perform adverse media and risk screenings, assessing potential financial crime, reputational, and regulatory exposure • Review partner business models and products to ensure alignment with MoonPay’s internal compliance guidelines • Provide timely, professional support to corporate customers on onboarding and compliance-related queries • Partner closely with Compliance, Legal, and Enterprise Sales teams to manage escalations and resolve high-risk or complex cases • Act as a KYB subject matter expert and escalation point for customer-facing teams • Develop, document, and continuously improve KYB processes by identifying inefficiencies and driving data-backed improvements • Support KYC onboardings and conduct Enhanced Due Diligence (EDD) where required • Contribute to project work, training initiatives, and enablement of teammates or BPO partners as needed

🎯 Requirements

• 1+ years of hands-on experience in corporate onboarding, with strong knowledge of KYB, KYC, and AML regulations • Experience working in fintech, crypto, or Web3 environments, with an understanding of the associated regulatory landscape • Strong research, investigative, and analytical skills, with high attention to detail and sound risk judgment • Ability to analyse corporate structures and beneficial ownership, and clearly document findings and decisions • Experience performing or supporting Enhanced Due Diligence (EDD) on higher-risk corporate entities • Exposure to working with cross-functional teams such as Legal, Sales, or Risk in regulated environments • Experience in customer support or customer-facing operational roles, particularly handling onboarding, compliance, or verification-related queries

🏖️ Benefits

• Competitive salary package • Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay • Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards • Moonshot award: We honor exceptional impact - 10 employees twice a year, each earning a $250,000 equity grant. • Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) • Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours • Private Healthcare benefits: To protect you and your loved ones • Enhanced parental leave: So you can spend more time with your loved ones without a second thought • Annual training budget: We support your training journey every step of the way • Home office setup allowance: Create the home office of your dreams • Remote working allowance: Those working fully remotely get a little extra for utilities • Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN • Employee referral programme: Great people know great people, refer them to receive 10K in USDC • Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons • Working in a disruptive and fast-growing company where excellence is rewarded

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