Video Systems Manager

🔥 1 minute ago

⚜️ Louisiana – Remote

⚜️ Louisiana – Remote

💵 $90k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Motorola Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1928

🔐 Security

📡 Telecommunications

🏢 Enterprise

Security • Telecommunications • Enterprise

Motorola Solutions is a company that provides a comprehensive safety and security ecosystem, offering technology solutions to protect people, property, and places. The company specializes in critical communications, video security systems, command center solutions, and managed & support services. Their products include mission-critical P25 radios, professional DMR radios, broadband devices, and video security systems powered by AI analytics. Motorola Solutions serves various industries, including public safety, education, healthcare, law enforcement, and more, with a focus on enhancing operational efficiency and response in critical situations. They are committed to delivering solutions that help their customers stay connected, communicate clearly, and act with certainty in the harshest conditions.

📋 Description

• Manage and lead day to day activities in meeting MSI’s contractual commitments documented in the Maintenance Agreement with the customer • Manage and lead our relationship with the local service partner • Manage and lead our relationship with the customer • Ensure that customer satisfaction goals are met both internally and with the customer • Procure and coordinate any internally resources that may be needed • Ensure compliance with response/restoration time commitment • Remotely diagnose system failure and facilitate call management as applicable • Manage Emergency Service efforts and escalation procedures

🎯 Requirements

• High School diploma, or Associates, or Bachelor's degree in one of the following areas: Business, Communications, General Studies, IT, Management, Public Safety, or Technology required. • Must have 3+ years of Management or Leadership experience. • Must be able to obtain a background clearance as required by our government customers. • Travel Requirements 25-50%

🏖️ Benefits

• Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more!