Mental Health Expert

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mpathic

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

🤖 Artificial Intelligence

🔌 API

☁️ SaaS

Artificial Intelligence • API • SaaS

mpathic is an AI-driven safety and analytics company that offers SaaS products and APIs to record, transcribe, analyze, and improve human–AI and human–human interactions in clinical, life‑science, and enterprise settings. Their offerings include speech-to-text transcription, PII redaction, behavior and checklist analytics, human-curated benchmarking datasets, red‑teaming expertise, and an Observing Agent API to add domain-informed guardrails for healthcare and medical agents. mpathic targets life sciences, clinical research organizations, healthcare providers, insurers, and HR/enterprise teams focused on empathy, safety, bias reduction, and compliance.

📋 Description

• Roleplaying clinical scenarios with AI agents • Red teaming • Identifying behavioral edge cases • Supporting accurate identification and response to psychological distress • Developing psychometrics, rubrics, behavioral taxonomies, and evaluations • Maintaining strict confidentiality and QA standards • Participating in interdisciplinary review sessions

🎯 Requirements

• Graduate-level training (past or current) in psychology, counseling, social work, psychiatry, or related field • Experience with crisis intervention, risk assessment, and severe psychopathology • Familiarity with AI tools and LLMs • Strong understanding of ethics and confidentiality • Ability to work remotely and use Slack, LLM tools, and Microsoft Office • Comfort with ambiguity and feedback-driven work • Willingness to sign NDAs and work with sensitive content • Availability up to 10 hours/week and for occasional scheduled meetings • Completed degree and/or licensure • 5+ years of clinical crisis experience • Youth and young adult clinical experience • Background in roleplay, theatre, or conversational design • Trust & safety, content moderation, or behavioral data labeling experience • Interest in AI, NLP, or ML in clinical settings • Membership in online communities (e.g., Discord, Reddit)