Mplus
10,000+ employees
đ¤ Artificial Intelligence
đ¤ B2B
đ˘ Enterprise
đ° $66M Post IPO equity on 2023-12
Artificial Intelligence ⢠B2B ⢠Enterprise
Mplus is a B2B customer experience (CX) company that designs, deploys and operates AI-driven CX systems combining in-house AI with human experts. They provide CX strategy and architecture, agentic AI (voice, chat, email, omnichannel routing) and managed CX operations (sales activation, care, retention), positioning their âExperience Intelligenceâ platform as an end-to-end solution that owns business outcomes and runs in enterprise environments with GDPR, SOC and NIS2 compliance.
Customer Service Representative, German-Speaking
đĽ 19 minutes ago
đšđˇ Turkey â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đť Ghost score 15%
đŁď¸đŠđŞ German Required
Where this job comes from
Posted on Mplus's careers page, not through a job board
First seen by Remote Rocketship 19 minutes ago
Still open on Mplus's site. Checked 6 minutes ago.
Mplus
10,000+ employees
đ¤ Artificial Intelligence
đ¤ B2B
đ˘ Enterprise
đ° $66M Post IPO equity on 2023-12
Artificial Intelligence ⢠B2B ⢠Enterprise
Mplus is a B2B customer experience (CX) company that designs, deploys and operates AI-driven CX systems combining in-house AI with human experts. They provide CX strategy and architecture, agentic AI (voice, chat, email, omnichannel routing) and managed CX operations (sales activation, care, retention), positioning their âExperience Intelligenceâ platform as an end-to-end solution that owns business outcomes and runs in enterprise environments with GDPR, SOC and NIS2 compliance.
đ Description
⢠Assist customers by phone and email ⢠Provide support with questions about products and services ⢠Document interactions in the CRM system ⢠Collaborate with internal departments
đŻ Requirements
⢠Excellent spoken and written German ⢠Strong communication skills and customer-service orientation ⢠Independent, solutions-oriented approach to work ⢠Customer service experience (preferred)
đď¸ Benefits
⢠Attractive salary and meal allowance ⢠Government social security and private health insurance from day one ⢠Comprehensive onboarding and training through the Mplus Academy ⢠International projects and career advancement opportunities ⢠100% remote work available
Apply Nowđ Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Similar Jobs
đ October 16
Kundenberater im Homeoffice fĂźr Inbound-Telekommunikationssupport bei regiocom Customer Care. Technische Betreuung, Produktberatung und Vertragsoptimierung fĂźr den deutschen Markt.
đŁď¸đŠđŞ German Required
đ October 10
Customer Support Specialist supporting Turkish-speaking customers via phone, email, and chat. Resolving inquiries and documenting interactions for BSTâs global online gaming service.
đŁď¸đšđˇ Turkish Required
đ September 1
Klantenservice medewerker voor VodafoneZiggo-klanten vanuit huis in Turkije. Beantwoorden van inkomende vragen over abonnementen en aanbiedingen, met advies en verkoopgerichte ondersteuning.
đšđˇ Turkey â Remote
đ° Venture Round on 2009-01
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đŁď¸đłđą Dutch Required
đ August 14
Inbound-Kundenbetreuer im Homeoffice fĂźr Conduent, einen Anbieter mission-kritischer Services fĂźr Unternehmen und Regierungen. Technischen Telekommunikationssupport leisten, Produkte beraten und Kundendaten pflegen.
đšđˇ Turkey â Remote
đľ âş100k / month
đ° Venture Round on 2009-01
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đŁď¸đŠđŞ German Required
đ July 29
Deutschsprachiger Kundenservice fĂźr Newstels globale Outsourcing-Kampagne, remote aus der TĂźrkei. Bearbeitung von Telefon- und E-Mail-Anfragen sowie LĂśsung von Kundenproblemen.
đšđˇ Turkey â Remote
â° Full Time
đ˘ Junior
đĄ Mid-level
đ Customer Support
đŤđ¨âđ No degree required
đŁď¸đŠđŞ German Required
