Senior Delivery Manager

🔥 22 minutes ago

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mPulse

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

☁️ SaaS

🤝 B2B

💰 Series unknown on 2022-02

Healthcare • SaaS • B2B

mPulse is a health experience and insights company that provides an AI-powered Health Experience and Insights (HXI) platform and a suite of products—predictive analytics, core communications, omnichannel engagement, health portals, content management, and acquisition & payments—to help health plans, health systems, and other healthcare organizations improve member engagement, close care gaps, and meet regulatory requirements. Their platform delivers personalized, data-driven outreach and automation at scale to support Medicare, Medicaid, commercial plans, TPAs, ACOs, pharmacies, and life sciences/clinical trials. mPulse emphasizes modernizing member portals, utilization management communications, CAHPS/HOS performance, and precision targeting to drive clinical and financial outcomes for clients (used by 400+ healthcare organizations per their materials).

📋 Description

• Own and manage the strategic-level product roadmap, partnering with product, engineering, and business leadership to define priorities, sequencing, and long-range delivery plans • Lead quarterly and annual roadmap planning cycles, ensuring alignment between strategic goals and delivery capacity • Drive roadmap communication to senior stakeholders, translating business priorities into actionable delivery commitments • Lead end-to-end delivery planning, execution, and tracking for multiple complex programs or products • Drive estimation processes including effort sizing, capacity planning, and forecasting • Lead detailed requirements sessions, ensuring clarity, completeness, and traceability across workstreams • Identify, assess, and proactively mitigate delivery risks and dependencies across the roadmap • Mentor and guide Delivery Managers and Delivery Analysts, providing feedback and coaching • Contribute to the development and improvement of team delivery standards and frameworks • Produce and present roadmap status reports and executive-ready program updates

🎯 Requirements

• 6–9 years of experience in delivery management, project management, or a related field • 4–7 years of direct experience as a Delivery Manager or equivalent role • Demonstrated experience owning and managing strategic product roadmaps • Strong facilitation skills for roadmap planning, requirements gathering, and estimation workshops • Experience working with senior stakeholders and cross-functional leadership to align on priorities • PMP, CSM, or equivalent certification preferred • Proficiency in roadmap and delivery management tools such as Jira, Aha!, Smartsheet, Azure DevOps, or similar

🏖️ Benefits

• Remote-First & Flexible PTO — work from wherever you're most productive • 100% Company-Paid Employee Coverage - Medical, dental, and vision plans with a 100% company-paid employee-only option, plus company contributions toward dependent coverage and company-paid life and disability insurance. • 401(k) + 4% Match — with financial advisors to help you plan • 6 Weeks Parental Leave • Invest in You — 30-60-90 day plans and frequent training • Culture of Recognition — peer-to-peer bonuses & team celebrations