Media Insights Associate

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Muck Rack

WebsiteLinkedInAll Job Openings

201 - 500 employees

💰 $180M Series A on 2022-09

Muck Rack’s Public Relations Management (PRM) platform enables thousands of organizations including Google, Knight Foundation, Pfizer, Golin, Zapier and Duolingo to build trust and tell their stories through earned media. Its media database curates hundreds of millions of data points to help PR teams find journalists, podcasters and content creators, generate coverage, monitor news and prove the value of their work. Journalists use Muck Rack’s free tools to showcase their portfolios, analyze news about any topic and measure the impact of their stories.

📋 Description

• Support the delivery of communications measurement and insight projects across a variety of industries and client accounts • Assist with project setup, data collection, quality assurance, and report preparation throughout the project lifecycle • Analyze media coverage and communications data to identify trends, key findings, and actionable insights • Help prepare client presentations, reports, and supporting materials under the guidance of senior consultants • Coordinate project deliverables and ensure work is completed accurately and on schedule • Support onboarding activities for new client projects by helping document project requirements and delivery plans • Interpret communications and media data to help identify meaningful patterns and trends • Contribute to written reports that translate data into clear, easy-to-understand insights • Learn industry-standard communications measurement frameworks and apply them consistently across client work • Support senior team members in developing strategic recommendations based on communications performance • Use AI tools such as ChatGPT, Claude, Gemini, or similar technologies to support research, summarize information, and improve analytical workflows • Review AI-generated content for accuracy and completeness before incorporating it into client deliverables • Apply critical thinking and human judgment when interpreting AI-assisted outputs • Stay informed about emerging AI capabilities and participate in team discussions about responsible AI use • Follow established quality standards and project processes to ensure accurate, consistent client deliverables • Maintain organized project documentation using CRM and file management systems • Collaborate with colleagues across Insight & Consultancy, Commercial, Customer Success, and Production teams to support successful project delivery • Communicate project updates and raise questions or risks promptly when support is needed • Participate in training to build expertise in communications measurement, consulting, and media intelligence • Contribute ideas for improving internal processes and team workflows • Support the development of internal knowledge resources and best practices • Assist with research for thought leadership content, webinars, blog posts, and industry presentations

🎯 Requirements

• 1–2 years of professional experience in communications, public relations, media intelligence, marketing, research, analytics, or a related field (internship experience may be considered) • Strong written and verbal communication skills • Excellent attention to detail and organizational skills • Analytical thinking with the ability to interpret information and identify meaningful trends • Experience working with spreadsheets and presentation software to organize and communicate information • Comfort learning new technologies and digital tools • Familiarity with AI tools such as ChatGPT, Claude, Gemini, or similar technologies, and an understanding of the importance of validating AI-generated outputs • Ability to manage multiple tasks while collaborating effectively within a team environment • Proactively incorporate AI tools into day to day work to improve productivity and accelerate delivery • Experience with media monitoring or communications measurement platforms such as Muck Rack, Brandwatch, Cision, or similar tools (if any) • Coursework or experience in communications, journalism, public relations, marketing, research, or data analytics (if any) • Experience working in a SaaS company, communications agency, or consulting environment (if any) • Familiarity with communications measurement frameworks such as the Barcelona Principles or AMEC Integrated Evaluation Framework (if any) • Interest in media intelligence, reputation measurement, or communications analytics (if any)

🏖️ Benefits

• Health insurance • 401(k) with employer contributions • Equity opportunities • 4+ weeks of PTO, plus paid sick and mental health days • 13 paid holidays with the option to swap for personal days • Up to 16 weeks of fully paid parental leave • Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents • 100% premium coverage for individuals on high-deductible plans • 24/7 Virtual Care and Employee Assistance Program • Employer-funded HSA contributions and other pre-tax benefits • Quarterly wellness stipend and free Headspace subscription • Annual reviews to ensure equity and market alignment • Standardized bonus or commission structure • Home office stipend, phone and internet reimbursement, coworking membership • Virtual and in-person team bonding (lunches, events, competitions) • Transparent pathways for internal mobility and promotion • Bi-annual performance reviews, team workshops, and leadership training • Unlimited access to Coursera and O’Reilly • 2 additional PTO days annually for learning and development • Commitment to equity and valuing diverse perspectives