Client Account Manager

🕒 August 24

🇵🇭 Philippines – Remote

💵 ₱80k - ₱100k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 21%

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Logo of MultiplyMii

MultiplyMii

201 - 500 employees

Founded 2019

🎯 Recruiter

🤝 B2B

Recruitment • B2B

MultiplyMii is a recruiting and remote-hiring service that connects growing companies with experienced Filipino remote professionals for roles such as marketing, operations, bookkeeping/finance, customer support, SEO, e-commerce, and administrative/project management. The company provides end-to-end hiring support including role planning, sourcing, candidate screening and shortlisting, structured onboarding support, and long-term hiring guidance. MultiplyMii also publishes salary guides, job description templates, success stories, and offers faster hiring options (Talent Overflow) and strategic workshops to help companies build cost-efficient, high-performance remote teams in the Philippines.

📋 Description

• Lead client check-ins and serve as the primary day-to-day point of contact for a portfolio of accounts. • Track deliverables, update project plans, and keep initiatives moving across internal and external teams. • Translate strategic recommendations from the leadership team into clear, actionable next steps for clients and internal partners. • Monitor campaign performance and retention metrics, and prepare concise status reports for clients and leadership. • Flag risks and opportunities before they become problems. • Support onboarding of new clients, including process documentation and account setup. • Improve the client experience by refining templates, SOPs, and reporting. • Use ClickUp, Slack, Google Workspace, Clockify, internal SOPs, and reporting templates.

🎯 Requirements

• 2–5 years of experience in client account management, customer success, account management, or a similar client-facing role. • Strong experience managing client relationships and stakeholder communications. • Excellent written and verbal English communication skills. • Proven ability to manage projects, deliverables, timelines, and competing priorities independently. • Highly proactive, organized, and dependable, with strong follow-through. • Strong problem-solving and data interpretation skills. • Experience creating and presenting client-facing reports and performance updates. • Experience working with e-commerce and/or digital marketing accounts. • Working knowledge of Shopify, Google Ads, and Meta Ads. • Comfortable working with reporting and analytics platforms such as Triple Whale or similar tools. • Ability to work independently in a remote environment while collaborating effectively with cross-functional teams. • Reliable computer, high-speed internet, and a quiet, dedicated workspace ready for remote work. • Currently residing in the Philippines and legally authorized to work there.

🏖️ Benefits

• 100% Remote Work • 13th Month Pay • Healthcare (HMO) • Comprehensive Fringe Benefits package • Paid Service Incentive Leave (SIL) • Paid Philippines Holidays • Free Learning and Development Programs

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