Operations Manager – US Staffing, Offshore Teams

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🔥 25 minutes ago

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MultiplyMii

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

🎯 Recruiter

🤝 B2B

Recruitment • B2B

MultiplyMii is a recruiting and remote-hiring service that connects growing companies with experienced Filipino remote professionals for roles such as marketing, operations, bookkeeping/finance, customer support, SEO, e-commerce, and administrative/project management. The company provides end-to-end hiring support including role planning, sourcing, candidate screening and shortlisting, structured onboarding support, and long-term hiring guidance. MultiplyMii also publishes salary guides, job description templates, success stories, and offers faster hiring options (Talent Overflow) and strategic workshops to help companies build cost-efficient, high-performance remote teams in the Philippines.

📋 Description

• Lead, coach, and develop a team of managers and senior staff, focusing on culture, employee growth, and retention. • Partner with the CEO to translate company vision into actionable growth and development plans for individuals and teams. • Serve as the primary advocate and voice for the Philippine team, ensuring communication, support, and engagement. • Oversee operational workflows, ensuring effective utilization of ClickUp and other systems for task management and client deliverables. • Support change management initiatives, introducing new processes and technologies while minimizing disruption and fear. • Identify and cultivate emerging talent, creating clear pathways for growth and leadership. • Ensure client expectations are met while maintaining employee wellbeing and engagement. • Collaborate with HR on escalated employee matters, coaching, and performance management.

🎯 Requirements

• Proven experience leading and scaling remote teams, ideally in operations, accounting, or technical services. • Deep understanding of team dynamics, people development, and culture preservation. • Strong organizational skills with experience managing multiple concurrent priorities. • Experience in change management, operational strategy, and workflow optimization. • High emotional intelligence and ability to navigate sensitive employee situations. • Familiarity with ClickUp or equivalent project/task management platforms preferred. • Comfortable with hybrid US–Philippine work models and PST overlap. • Background in a boutique or startup environment, ideally with experience breaking away from corporate bureaucracy.

🏖️ Benefits

• 100% Remote Work • 13th Month Pay • Healthcare (HMO) • Paid SSS and PhilHealth • Paid Holidays and PTO Accrual