Senior Sales & Revenue Operations Administrator

🕒 April 17

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Logo of Multiview Financial Software

Multiview Financial Software

51 - 200 employees

Founded 1990

☁️ SaaS

🤝 B2B

💸 Finance

SaaS • B2B • Finance

Multiview Financial Software is a provider of cloud-based ERP software focused on financial management for organizations such as hospitals, nonprofits, education, and utilities. Their Multiview ERP platform offers integrated modules — general ledger, budgeting & forecasting, accounts payable and receivable, fixed assets, reporting and dashboards, materials management, barcoding, and automated workflows — designed to streamline month-end close, improve reporting accuracy, and simplify asset and inventory lifecycles. Delivered as a fully-managed cloud application, Multiview targets finance leaders and accounting teams to give clarity, control, and efficiency in financial operations.

📋 Description

• Serve as a day‑to‑day administrator of HubSpot, acting as the system expert for Sales, Client Success, and Marketing. • Evaluate and operationalize AI features within CRM and sales technology platforms to drive measurable gains in efficiency and effectiveness. • Build, maintain, and continuously optimize CRM workflows, automations, and routing logic to support lead management, pipeline movement, renewals, and expansion. • Configure and manage pipelines, objects, properties, lifecycle stages, permissions, and integrations. • Troubleshoot CRM issues and implement enhancements based on feedback from end users. • Design and maintain reports and dashboards to track sales performance (pipeline health, conversion rates, activity metrics, forecasting). • Analyze trends and surface actionable insights that inform decision‑making and performance improvement. • Collaborate with IT and Operations teams to integrate CRM data with third-party systems, databases, and tools.

🎯 Requirements

• Bachelor's degree in marketing, Business, Information Systems, Communications, or related field. • 5+ years of hands-on experience with CRM administration. • Experience with building and maintaining CRM workflows, reports, custom properties, and integrated tools, including using HubSpot CRM. • Experience defining, building and maintaining a CPQ and other cross-team automated workflows, process and associated tooling. • Demonstrated experience cleaning, managing, and segmenting large data sets. • Attention to detail. • Solid understanding of CRM best practices in SaaS industry. • Strong AI fluency with hands-on experience applying AI tools within Sales Operations, Revenue Operations, or GTM environments. • Experience supporting adoption, training, and change management for new AI-driven tools and processes. • Data tools: Excel (advanced), HubSpot import/export, deduplication, and data cleansing tools. • Proficient with API integrations, webhooks, or tools used to integrate systems. • Basic understanding of HTML/CSS and email template design is an asset. • Experience in B2B SaaS implementations of CRM solutions. • Familiarity with GDPR, HIPAA, or data privacy requirements is a plus.

🏖️ Benefits

• 4 weeks’ vacation to start, additional paid time off to supplement work-life balance, wellness, and mental health days. • The company paid competitive Benefits including Extended Health, Dental, Vision and more. • Workplace Flexibility (Flexibility to work remotely in Ottawa or from our HR office) • Health and Wellness Perks • Continuous growth opportunities, professional development training support and leadership development

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