AI Business Analysis Analyst III

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🔥 6 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

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Avenu Insights & Analytics

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1978

🏛️ Government

📋 Compliance

☁️ SaaS

Government • Compliance • SaaS

Avenu Insights & Analytics is a firm dedicated to enhancing revenue recovery and compliance for state and local governments. The company provides a comprehensive suite of services and software solutions aimed at maximizing transparency and operational efficiency while helping taxpayers meet their obligations. With expertise in compliance auditing, digital transformation, and public records management, Avenu collaborates with government entities to identify new revenue opportunities and optimize citizen services.

📋 Description

• Investigate how people across Neumo actually work, document findings, and identify processes for AI automation • Move through every department and product suite to map workflows • Build a prioritized roadmap of automation opportunities • Work directly with department leaders, frontline employees, and the AI team to prioritize impactful work • Shadow employees, conduct structured interviews, and observe workflows to identify repeated, high-value knowledge work • Document end-to-end processes: steps, frequency, time spent, data involved, decision points, and handoffs • Classify process steps for automation, human verification, or manual execution • Quantify value of automation opportunities to prioritize effectively • Manage intake from the automation request portal • Track adoption and impact after automations are deployed • Identify patterns across departments for reusable solutions

🎯 Requirements

• 3+ years in a role focused on business process analysis, operations improvement, or workflow optimization • Experience working across multiple departments or business units, not just within a single silo • Experience in a company going through a merger, integration, or large-scale operational transformation • Experience with process mining, value stream mapping, or similar structured discovery methods • Experience managing or contributing to an internal automation request intake process • Demonstrated ability to map complex, multi-step processes and identify automation opportunities within them • Strong interviewing and observation skills. Ability to quantify the impact of process changes (time, cost, error rate, throughput) • Clear, concise documentation skills. Your process maps and opportunity assessments are the deliverable. • Comfort with ambiguity. You’ll be investigating areas of the company where no one has mapped the process before • Familiarity with AI capabilities at a conceptual level (what LLMs can and can’t do, what agentic workflows look like, where automation breaks down) • Background in gov-tech, SaaS, or enterprise software environments • Familiarity with Jira, Confluence, or similar project management tools • Engineering or coding skills. This role is about process expertise and discovery. AI/ML technical depth.

🏖️ Benefits

• Competitive benefits and compensation package