
1001 - 5000 employees
Founded 2016
🤖 Artificial Intelligence
🤝 B2B
☁️ SaaS
Artificial Intelligence • B2B • SaaS
Mutant is a technology company that harnesses Generative AI to enhance customer experience and streamline operations for businesses. Through its Intelligent Artificial Intelligence (IAM), Mutant offers personalized and autonomous solutions that improve customer journeys in real-time and manage data efficiently across multiple channels. With a strong focus on maximizing profitability and building lasting relationships, Mutant combines people, processes, and innovative technologies to transform the digital landscape and drive business success. As part of the Clash ecosystem, Mutant collaborates with other companies to accelerate digital transformation and redefine consumer experiences.
🔥 20 hours ago
🗣️🇧🇷🇵🇹 Portuguese Required
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1001 - 5000 employees
Founded 2016
🤖 Artificial Intelligence
🤝 B2B
☁️ SaaS
Artificial Intelligence • B2B • SaaS
Mutant is a technology company that harnesses Generative AI to enhance customer experience and streamline operations for businesses. Through its Intelligent Artificial Intelligence (IAM), Mutant offers personalized and autonomous solutions that improve customer journeys in real-time and manage data efficiently across multiple channels. With a strong focus on maximizing profitability and building lasting relationships, Mutant combines people, processes, and innovative technologies to transform the digital landscape and drive business success. As part of the Clash ecosystem, Mutant collaborates with other companies to accelerate digital transformation and redefine consumer experiences.
• Develop, evolve, and maintain conversational text (WhatsApp) and voice (IVR) bots, focusing on generative AI solutions and deterministic flows to build intelligent conversational experiences; • Interact directly with internal stakeholders to understand requirements, propose technical solutions, and actively participate in squad refinement activities; • Design conversational flows — text and voice — with emphasis on user experience and alignment with business requirements; • Integrate bots with APIs, legacy systems, and messaging platforms; • Use AI tools to accelerate development and improve code quality, actively contributing to the squad's AI adoption culture; • Write and review automated tests to ensure quality and stability of deliveries; • Document technical solutions and developed flows, keeping knowledge accessible to the team; • Identify and propose technical and experience improvements for existing bots; • Collaborate with the QA team in the validation and acceptance of deliveries; • Share technical knowledge with the team in a collaborative manner, contributing to the squad's collective growth.
• Experience developing conversational solutions or automations integrated with APIs and messaging platforms; • Hands-on experience with projects involving generative AI and large language models (LLMs); • Proven experience working in agile squads, actively participating in technical refinements and end-to-end deliveries; • Strong command of C# / .NET; • Integration with REST and SOAP APIs; • WhatsApp Business API experience; • Git Flow and version control; • At least 2 years working on conversational bot development projects (text and/or voice); • Experience maintaining systems in production is a plus; • Conceptual knowledge of voice protocols for IVR (VoIP, SIP, VXML) — technical deepening will be provided on the job. • Strong pluses: • NLP and natural language processing; • TTS and STT (text-to-speech and speech-to-text); • DevOps and CI/CD fundamentals; • API security best practices; • Experience supporting systems in production is an important advantage.
• Medical and dental insurance; • Life insurance; • Transportation allowance; • Meal and food vouchers; • Wellhub (Gympass); • Childcare assistance; • Assistance for children with disabilities; • Performance bonus; • Birthday day off; • Alelo Multibenefits; • Allya — partnerships and discounts via the app; • Pet health plan;
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