
1001 - 5000 employees
Founded 2016
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Mutant is a technology company that harnesses Generative AI to enhance customer experience and streamline operations for businesses. Through its Intelligent Artificial Intelligence (IAM), Mutant offers personalized and autonomous solutions that improve customer journeys in real-time and manage data efficiently across multiple channels. With a strong focus on maximizing profitability and building lasting relationships, Mutant combines people, processes, and innovative technologies to transform the digital landscape and drive business success. As part of the Clash ecosystem, Mutant collaborates with other companies to accelerate digital transformation and redefine consumer experiences.
🔥 13 minutes ago
🗣️🇧🇷🇵🇹 Portuguese Required
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1001 - 5000 employees
Founded 2016
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Mutant is a technology company that harnesses Generative AI to enhance customer experience and streamline operations for businesses. Through its Intelligent Artificial Intelligence (IAM), Mutant offers personalized and autonomous solutions that improve customer journeys in real-time and manage data efficiently across multiple channels. With a strong focus on maximizing profitability and building lasting relationships, Mutant combines people, processes, and innovative technologies to transform the digital landscape and drive business success. As part of the Clash ecosystem, Mutant collaborates with other companies to accelerate digital transformation and redefine consumer experiences.
• Develop, evolve and maintain conversational bots for text (WhatsApp) and voice (IVR), focused on generative AI and deterministic flows • Collaborate with internal stakeholders to gather requirements, propose technical solutions, and participate in squad refinement sessions • Design text and voice conversation flows with emphasis on user experience and business requirements • Integrate bots with APIs, legacy systems, and messaging platforms • Use AI tools to accelerate development and improve code quality • Write and review automated tests • Document technical solutions and implemented flows • Identify and propose technical and UX improvements for existing bots • Collaborate with QA to validate and approve deliveries • Share technical knowledge with the team
• Experience developing conversational solutions or automations integrating with APIs and messaging platforms • Hands-on experience with projects involving generative AI and LLMs • Proven experience working in agile squads, participating in technical refinements and end-to-end deliveries • Strong proficiency in C# / .NET • Integration with REST and SOAP APIs • Experience with WhatsApp Business API • Git flow and version control • At least 2 years of experience in development projects for conversational text and/or voice bots • Experience in production support and maintenance is a plus • Conceptual knowledge of VoIP, SIP and VXML for IVR; further technical training will be provided on the role • Nice-to-have: NLP and natural language processing • Nice-to-have: TTS and STT • Nice-to-have: basic DevOps and CI/CD knowledge • Nice-to-have: API security best practices
• Flexible working hours • Flat organizational structure • Casual dress code • Bike and scooter parking (for office visits) • Cross-brand growth opportunities • Family-friendly company: extended parental leave • Health and dental insurance • Life insurance • Transportation allowance (commuter benefit) • Meal and food vouchers • Wellhub (Gympass) • Childcare assistance • Assistance for children with disabilities • Performance-based bonus • Birthday day off • Alelo Multibenefits • Allya — partnerships and discounts via app • Pet health plan • Freedom to be yourself • Programs and initiatives focused on climate, development and culture • Join a team with a culture of collaboration, innovation and transformation • Work and share knowledge daily
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