Community Manager

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🕒 April 1

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Freebird

WebsiteLinkedInAll Job Openings

11 - 50 employees

💄 Beauty

🛒 Retail

🔧 Hardware

Beauty • Retail • Hardware

Freebird is a company that specializes in creating innovative electric shavers, primarily for head shaving. Their flagship product, the FlexSeries®, is designed to provide a smooth and comfortable shaving experience specifically for bald and balding individuals. The company offers various kits and accessories, including pre-shave oils and post-shave lotions, to enhance the shaving process. Freebird is dedicated to improving the head shaving experience with products that are water-resistant, efficient, and gentle on the skin. They market their products with benefits such as fast shaving times, smooth results, and a reduction in irritation.

📋 Description

• Identify opportunities to grow and enhance the Freebird member community. • Plan and execute community growth strategies. • Develop and implement community engagement and member communications strategies. • Plan and execute engagement activities such as social media posts, events, campaigns or activities with 3rd-party collaborators. • Connect deeply with our membership base, building relationships with members on the platform, social media and other channels, acting as a point of contact for member relations. • Facilitate conversations and interactions with and between members both online and offline. • Moderate discussions and content, responding to community inquiries and feedback. • Lead on content creation and communications, including website, blogs, email campaigns, events, webinars, newsletters. • Track and analyse member engagement. This includes collecting data on the frequency of meet-ups, chat messages, social media engagement and more. • Monitor and be a source of customer feedback for the company, and share internally such that it guides our future development. • Identify and reach out to similarly aligned communities, organisations, influencers, bloggers or potential partners to support the growth of our community. • Develop collaborations and partnerships that can help us grow. • Develop relationships with organisations, stakeholders and influencers in positive ageing – helping to position Freebird as a key player in the global silver economy. • Stay up-to-date on the latest trends in healthy ageing; includes attending industry events, reading industry news, following thought leaders in the field.

🎯 Requirements

• 4+ years experience in a previous community management or related role • Excellent knowledge of social media platforms and social media management tools • Superior organisational skills; ability to monitor and facilitate communication across multiple channels • Strong understanding and experience of business operations and processes, including project management • Strong computer skills, including knowledge of relevant software programs and tools, including analytics tools • Excellent verbal and written communication skills, including grammar and spelling, and the ability to create high quality engaging content • Excellent analytical skills, with strong attention to detail • Bachelor’s Degree or equivalent experience in Business, Marketing, Hospitality, or other related fields

🏖️ Benefits

• Generous pension scheme • Annual holiday entitlement • Early employee equity options • Personal development opportunities • Flexible working hours • Remote-first & flexible culture: we believe in outcomes over time-keeping • Use of Founders Factory office at fantastic location near Covent Garden, London