Patient Navigator

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myTomorrows

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🧬 Biotechnology

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Venture Round on 2017-01

Biotechnology • Healthcare Insurance • Pharmaceuticals

myTomorrows is a healthcare company dedicated to helping patients discover and access experimental treatments through clinical trials and expanded access programs. They provide personalized patient navigation and support to empower patients and their families in making informed decisions regarding their treatment journeys. By leveraging technology and partnerships with healthcare professionals and biopharmaceutical companies, myTomorrows aims to bridge the gap between patients and innovative therapies currently in development.

📋 Description

• Communicate with patients and caregivers via phone and email as a response to requests for pre-approval treatment access. • Capture medical data in our internal platform. • Search global trial databases using our AI tool to identify relevant pre-approval options for patients. • Pre-screen patients for specific clinical trials. • Engage with patients to expand our Medical Community and create awareness about the myTomorrows platform. • Proactively identify trends and opportunities in our daily operations. • Achieve and maintain high patient satisfaction. • Contribute to improving our patient recruitment and pre-screening processes and strategies.

🎯 Requirements

• Bachelor’s degree in life sciences, healthcare, or related fields, or higher • 3+ years of experience in patient navigation, clinical research, or healthcare communication roles. • Experience with patient care in a clinical setting, as well as knowledge of clinical trials and expanded access, is preferred. • Strong communication and interpersonal skills. • Ability to explain complex medical information in simple terms. • Excellent verbal and written communication skills in English. • Fluency in one or more languages required (Korean, Mandarin and/or Cantonese ). • Proficiency in using CRM and healthcare databases. • Literacy in Microsoft Office and web-based media, and openness to technological innovation. • Ability to prioritize different commitments while maintaining high quality of work. • Proactivity and ability to work unsupervised. • Patient-centric mindset, understanding and empathetic when working with patients. • Attention to detail and ability to record information and clinical data accurately. • Ability to build relationships of trust and manage confidential information and data appropriately • A team player who thrives in a multicultural, diverse environment. • Certifications in Good Clinical Practice or healthcare-related fields (e.g., Certified Patient Navigator) are a plus.

🏖️ Benefits

• Equal Opportunity Employer • Discrimination-free practices • Commitment to diversity