DesignOps

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Nacar Design

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Nacar Design is a Strategic Design Agency based in Barcelona and Bilbao, recognized for its excellence with accolades including being ranked #1 in Spain and among the Top 50 in Europe by the iF Design Ranking. With an agile and international team of over 120 creative professionals, Nacar collaborates with clients from diverse sectors, such as HP and Vueling Airlines, to develop solutions and product strategies across Industrial, Digital, Strategic, and Service Design. Their specialties encompass a wide array of design disciplines, including product design, design management, user experience (UX), user interface (UI) design, and design thinking, focusing on customer experience and innovation.

📋 Description

• Plan, estimate, assign and review design tasks across multiple active squads — ensuring the right level of effort, ownership and quality on each initiative. • Formulate portfolio staffing plans — matching designers to squads based on skills, seniority, workload and project needs. • Develop risk and mitigation plans for design delivery — anticipating bottlenecks, dependencies and capacity gaps before they impact timelines. • Build and maintain stakeholder engagement frameworks — clarifying who needs to be involved, when and how, to keep design work aligned with product and business priorities. • Participate in and help facilitate global design quality assurance critique rituals — ensuring consistency and craft across squads. • Track team capacity, utilisation and delivery health — surfacing insights that support better resourcing and planning decisions. • Improve and document operational workflows — intake, prioritisation, handoff, review cycles and design rituals — creating clarity where there was ambiguity. • Support onboarding, tooling and access management for designers across squads. • Act as the operational bridge between design leadership, product management and cross-functional partners — translating strategic priorities into actionable delivery plans. • Foster a culture of continuous improvement — collecting feedback from the design team and iterating on ways of working.

🎯 Requirements

• 5+ years of experience in DesignOps, Design Program Management, UX Operations, Delivery Management or similar roles supporting design or product teams. • Proven experience planning, estimating and allocating design work across multiple concurrent squads or workstreams. • Strong understanding of UX and product design processes — enough to speak the language of designers and make sound resourcing and prioritisation decisions. • Track record of building operational frameworks — staffing plans, risk mitigation, stakeholder engagement models and delivery rituals. • Excellent stakeholder management skills — able to navigate complex organisations and build trust with designers, product managers, engineering leads and senior stakeholders. • Strong organisational and communication skills — comfortable creating clarity in ambiguous environments and making progress visible to the wider organisation. • Comfortable with tools such as Jira, Asana, Figma, Notion or equivalents — and quick to adopt new ones. • Data-informed mindset — able to track capacity, utilisation and delivery metrics, and turn them into actionable recommendations. • Fluent in English (written and spoken).

🏖️ Benefits

• Permanent contract. • Competitive salary • Hybrid working model - you can either work from home or enjoy our beautiful offices in Tecnopuc • Join a dynamic +15 nationalities community and enjoy our virtual activities. • Keep challenging yourself with our Nacar Academy training program, aligned with the creation of personalized career paths. • 30 paid vacation days. • Raio card • Flexible working hours.