Senior Consultant, SAP Digital Adoption & Enablement

🔥 14 minutes ago

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Nagarro

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Nagarro is a global leader in digital engineering and technology consulting. The company helps clients become innovative, digital-first businesses by leveraging technology to drive business breakthroughs. Known for its entrepreneurial agility and CARING mindset, Nagarro offers a wide range of services, including digital engineering, intelligent enterprise solutions, and experience and design services. With over 17,900 employees across 37 countries, Nagarro collaborates with industry leaders to accelerate digitalization and technology-led innovation.

📋 Description

• Develop and implement change strategies in transformation projects, ideally in SAP contexts, focused on sustainable user adoption • Translate change objectives into structured enablement and adoption concepts across systems, processes, and user groups • Design, coordinate, and implement Digital Adoption Platforms such as WalkMe, Whatfix, and Userlane • Create and quality-assure in-app assets including walkthroughs, tooltips/SmartTips, hotspots, and contextual help • Own end-to-end enablement, including target-group segmentation, content lifecycle management, testing, go-live coordination, and adoption KPI evaluation • Introduce, operate, and continuously improve learning solutions in LMS/LXP environments • Design course structures, learning paths, assignments, and reporting in systems such as SuccessFactors Learning • Design modern enablement and learning approaches including AI-supported personalization and learning analytics • Apply user experience and WCAG accessibility standards to learning content and in-app guidance • Conduct stakeholder analyses, alignment workshops, targeted communication initiatives, and German/English enablement sessions • Collaborate closely with HR development, IT, and business units • Contribute to governance for enablement content, quality standards, and translations

🎯 Requirements

• Several years of experience in Organizational Change Management within technology- or ERP-driven transformation projects, ideally SAP, with a strong focus on user adoption • Experience conceiving and operationally using Digital Adoption Platforms such as SAP EnableNow, WalkMe, Whatfix, and Userlane • Responsibility for productive in-app guidance content • Participation in at least one end-to-end enablement or adoption initiative from change concept through rollout to evaluation of adoption KPIs • Practical experience in LMS/LXP environments, including course structures, learning paths, assignments, and reporting • Familiarity with change management methodologies including ADKAR, Prosci, and Kotter • Knowledge of instructional design • Pragmatic, implementation-oriented mindset • Strong communication skills, empathy, and confidence in stakeholder interaction • Very good German and English skills • Interest in modern enablement and learning approaches, including AI-supported concepts, UX, and WCAG accessibility

🏖️ Benefits

• 30 days of paid vacation • Internal and external training opportunities • MyN – Nagarro Employee Share Program • Attractive company car arrangements • Company bicycle arrangements • Company-funded accident insurance policy • Modern office space at central locations with high-tech equipment • Sports programs • Access to the corporate benefits portal • Free fruit and drinks • Plenty of room for innovation in a high-growth environment with the latest technologies and products • Flat hierarchies • Long-term, stable job with attractive development opportunities