Senior Engineer

Job not on LinkedIn

🔥 3 hours ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Nagarro

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Nagarro is a global leader in digital engineering and technology consulting. The company helps clients become innovative, digital-first businesses by leveraging technology to drive business breakthroughs. Known for its entrepreneurial agility and CARING mindset, Nagarro offers a wide range of services, including digital engineering, intelligent enterprise solutions, and experience and design services. With over 17,900 employees across 37 countries, Nagarro collaborates with industry leaders to accelerate digitalization and technology-led innovation.

📋 Description

• Work as a support lead managing 2 or 3 support engineers • Provide support to business users when needed • Support Zoom, Asana, G Suite, Box, Lucidchart, Microsoft Teams, and SharePoint Online • Troubleshoot collaboration tools and technology platforms • Report updates and flag potential blockers or risks • Translate business needs into feasible and effective solutions • Provide KPI and SLA reports monthly or quarterly • Manage request tracking and ticketing processes • Provide L2 support for collaboration tools

🎯 Requirements

• Experience with Microsoft SharePoint • Experience with Microsoft SharePoint App Development • Experience with collaboration tools • Ability to manage 2 or 3 support engineers as a support lead • Ability to provide support to business users • Strong troubleshooting skills • Ability to communicate with business users • Willingness to learn skills to support sites deployed on different technology platforms • Ability to proactively report updates and flag potential blockers or risks • Ability to understand and translate business needs into feasible and effective solutions • Ability to provide KPI and SLA reports monthly or quarterly • Good understanding of request tracking and ticketing systems • Ability to provide L2 support for collaboration tools

🏖️ Benefits

• Employees can work remotely

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