Senior Staff Engineer

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Nagarro

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Nagarro is a global leader in digital engineering and technology consulting. The company helps clients become innovative, digital-first businesses by leveraging technology to drive business breakthroughs. Known for its entrepreneurial agility and CARING mindset, Nagarro offers a wide range of services, including digital engineering, intelligent enterprise solutions, and experience and design services. With over 17,900 employees across 37 countries, Nagarro collaborates with industry leaders to accelerate digitalization and technology-led innovation.

📋 Description

• Administer, configure, and maintain Jira, Jira Service Management (JSM), Confluence, and Bitbucket environments. • Design and implement customizations including workflows, screens, schemes, permissions, issue types, and field configurations based on business requirements. • Work directly with customer stakeholders to gather requirements, provide solutions, and deliver enhancements independently. • Configure, evaluate, and maintain Atlassian Marketplace plugins and third-party integrations. • Develop and maintain automation rules for Jira and Confluence to improve operational efficiency. • Create and maintain reports, dashboards, filters, and metrics to support business and project tracking. • Support migration, implementation, administration, and troubleshooting across Cloud and On-Premise Atlassian environments. • Collaborate with Agile teams and support Scrum and Kanban processes through effective tool configuration. • Evaluate and implement Atlassian AI and ROVO capabilities to enhance productivity and knowledge management. • Prepare technical documentation, provide user support, and ensure adherence to Atlassian administration best practices.

🎯 Requirements

• 7.5+ years of experience • Strong hands-on experience in Jira Administration and Confluence Administration • Good understanding of Atlassian applications including Jira, Jira Service Management (JSM), Confluence, and Bitbucket • Experience in configuring and customizing workflows, screens, issue types, schemes, permissions, notifications, and field configurations • Hands-on experience with both Atlassian Cloud and Data Center (On-Premise) environments • Experience implementing and troubleshooting Atlassian Marketplace plugins and apps • Good knowledge of Jira and Confluence Automation capabilities • Strong experience in creating reports, dashboards, filters, and gadgets • Understanding of Agile methodologies, including Scrum and Kanban • Familiarity with Atlassian Intelligence (AI) and ROVO capabilities • Strong stakeholder management, communication, and problem-solving skills with the ability to work independently. • Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

🏖️ Benefits

• Employees can work remotely