Senior Staff Engineer, ServiceNow ATF

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Nagarro

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Nagarro is a global leader in digital engineering and technology consulting. The company helps clients become innovative, digital-first businesses by leveraging technology to drive business breakthroughs. Known for its entrepreneurial agility and CARING mindset, Nagarro offers a wide range of services, including digital engineering, intelligent enterprise solutions, and experience and design services. With over 17,900 employees across 37 countries, Nagarro collaborates with industry leaders to accelerate digitalization and technology-led innovation.

📋 Description

• Coordinate and govern all testing activities across three suppliers, ensuring requirements and quality gates are met before go-live • Review, provide feedback on, and coordinate System Integration Testing (SIT) activities across all suppliers • Define, plan, and execute cross-supplier SIT scenarios and test cases • Coordinate, support, and execute User Acceptance Testing (UAT) with business SMEs and stakeholders • Track, manage, and report defects across all testing phases and lead defect triage discussions • Monitor defect resolution progress and ensure timely closure of critical issues • Prepare sprint test reports, testing dashboards, and quality metrics for project stakeholders • Conduct go-live readiness assessments and coordinate formal test sign-offs • Collaborate with development, business, and vendor teams to ensure end-to-end solution quality • Ensure adherence to testing standards, processes, and governance requirements throughout the project lifecycle • Identify testing risks and proactively drive mitigation and resolution activities • Act as the primary point of contact for testing-related activities across multiple stakeholders and suppliers

🎯 Requirements

• 7.5+ years of total experience • Strong experience in test management and coordination for large-scale implementation programs • Hands-on experience in ServiceNow testing across multiple modules and integrations • Strong knowledge of ServiceNow ITSM, Vulnerability Management, CMDB, and integrations with security scanners such as Qualys and Wiz • Experience planning, coordinating, and executing System Integration Testing (SIT) and User Acceptance Testing (UAT) • Proven experience managing testing activities in multi-vendor or multi-supplier environments • Strong defect management experience, including defect logging, tracking, reporting, and triage coordination • Experience with go-live readiness assessments, quality gates, and release governance processes • Hands-on experience with ServiceNow Automated Test Framework (ATF) or other ServiceNow test automation solutions is desirable • Excellent stakeholder management, communication, and coordination skills • Experience working independently in geographically distributed Agile teams • Strong analytical, problem-solving, and reporting skills • ServiceNow Certified System Administrator (CSA) certification is mandatory • ServiceNow Automated Test Framework (ATF) Micro-Certification is mandatory • Bachelor’s or master’s degree in computer science, Information Technology, or a related field

🏖️ Benefits

• Remote work • Dynamic and non-hierarchical work culture