Narvar
eCommerce • SaaS • Retail
Narvar is a company that specializes in creating intelligent post-purchase experiences for ecommerce businesses. Their platform provides a range of services to enhance customer engagement and retention, from setting clear delivery expectations and proactive multi-channel messaging to seamless returns and exchanges. Narvar's solutions are designed to build loyalty by personalizing the consumer journey and optimizing reverse logistics, ultimately converting and retaining customers while increasing revenue and reducing costs. The company boasts a powerful network and integrations with popular platforms like Shopify, Zendesk, and Salesforce, and supports over 2,000 retailers globally. Narvar's services cater to a variety of industries including apparel, electronics, and beauty, providing exceptional post-purchase experiences through actionable insights and data-driven interactions across their ecosystem.
Senior Manager, Global Talent Acquisition
19 hours ago
Narvar
eCommerce • SaaS • Retail
Narvar is a company that specializes in creating intelligent post-purchase experiences for ecommerce businesses. Their platform provides a range of services to enhance customer engagement and retention, from setting clear delivery expectations and proactive multi-channel messaging to seamless returns and exchanges. Narvar's solutions are designed to build loyalty by personalizing the consumer journey and optimizing reverse logistics, ultimately converting and retaining customers while increasing revenue and reducing costs. The company boasts a powerful network and integrations with popular platforms like Shopify, Zendesk, and Salesforce, and supports over 2,000 retailers globally. Narvar's services cater to a variety of industries including apparel, electronics, and beauty, providing exceptional post-purchase experiences through actionable insights and data-driven interactions across their ecosystem.
📋 Description
• Executive & Global Strategy Partnership: While reporting to the VP of People, they’ll serve as a trusted advisor to C-Level Stakeholders (CEO, CTO, CFO, CRO, etc.), advising on global workforce planning, talent market intelligence, and recruitment strategies that align with Narvar’s business objectives. • Global Team Leadership & Management: Lead, mentor, and develop a high-performing, geographically distributed team of recruiters, setting global standards for execution, performance, and compliance. • SaaS & Technical Recruiting Execution: Maintain a hands-on role by personally leading key searches, particularly for executive and critical technical (Engineering, Product) and GTM (Sales, Customer Success, Professional Services) roles across all global regions. • Data & Reporting Ownership: Own the global recruiting metrics, dashboards, and reporting function. Leverage data analytics to provide actionable insights on efficiency, time-to-hire, quality of hire, and diversity to the executive team. • Process, Infrastructure & Compliance: Design, implement, and continuously optimize scalable, efficient, and equitable recruiting processes and infrastructure globally, ensuring adherence to varying international hiring practices and compliance regulations. • Candidate Experience: Championing a consistent, positive, and best-in-class candidate experience from initial contact through onboarding.
🎯 Requirements
• 7+ years of progressive experience in Talent Acquisition, with a minimum of 3 years leading and managing a global or multi-regional recruiting team. • Mandatory experience in a high-growth SaaS company is required, with a strong understanding of its unique business models, culture, and talent needs. • Deep, hands-on experience in technical recruiting (Software Development, DevOps, Data Science, etc.), with the ability to lead and coach the technical recruiting strategy. • Demonstrated success partnering with C-level executives across different functions to align talent strategy with business outcomes. • Proven ability to utilize data and analytics to drive decision-making and measure the effectiveness of global recruiting strategies. • Expert-level knowledge of international recruitment practices, including compliance and cultural nuances across multiple major regions (e.g., North America, EMEA, India, APAC).
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