Licensed Healthcare Agent – Training Specialist

🕒 6 days ago

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Nasium Training

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2024

📚 Education

🤝 B2B

Education • B2B

Nasium Training is a healthcare workforce development provider that delivers tailored, accelerated clinical and non-clinical training programs for employers. It offers online and hybrid courses and certification prep for roles such as medical assistants, pharmacy technicians, sterile processing technicians, limited scope radiography operators, cardiovascular technologists, licensed health agents, and mental health foundational training. Nasium partners with healthcare organizations to upskill, reskill, and cross-train employees, providing employer-focused curriculum, progress reporting, and support to address staffing and retention challenges.

📋 Description

• Onboard new team members with an emphasis on helping them learn their job role and connect with our culture. • Design and facilitate training curriculum tailored to call center roles, including presentations, job simulations, role-playing exercises, web-based courses, videos, and other blended learning materials. • Engage with team members and managers to assess on-going training needs on process, procedures, systems, and regulatory updates. • Discuss career-pathing opportunities with managers to align training with departmental growth. • Provide regular feedback to directors and managers on individual and team performance. • Identify knowledge gaps based on individual and team performance, aligning with organizational processes. • Measure training outcomes. • Assist in collecting and compiling course survey feedback to enhance training quality. • Ensure new hires complete mandatory training on health, safety, and compliance requirements/practices. • Support leadership on remediating team member compliance violations. • Participate in and contribute to team collaboration and communication. Engage with team members on camera and in digital workspaces and virtual events. • Lead, coach, and develop team members, fostering a culture of wellness, recognition, and engagement. • Create a supportive and open environment for coaching conversations. • Provide constructive feedback on progress. • Help mentees define their goals and understand why they matter. • Offer guidance and resources to overcome obstacles. • Perform other duties as assigned.

🎯 Requirements

• Licensed Healthcare Agent (varies by state) • 2-40 License (Health Insurance) Required; Both 2-40 and 2-15 (Life Insurance) preferred. • Bachelor’s Degree plus 3 years LHA experience • State-specific licensing requirements to be defined if needed. • Any degree, or equivalent experience, especially in education, instructional design, or related field. • Any strong or advanced proficiency in the above minimum requirements. • Training, instructional design or related certification. • Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams. • Other skills or abilities – instructional design, professional services/consulting, Adobe Creative Suite, project management, teambuilding, data analysis and influence.

🏖️ Benefits

• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)