Area Manager

🕒 April 4

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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National Seating & Mobility

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1992

👥 B2C

🛒 Retail

B2C • Retail

National Seating & Mobility is a provider of mobility and accessibility solutions that offers customized power and manual wheelchairs, seating and positioning systems, stair and vehicle lifts, ramps, home modifications, service and repair, and home medical supplies. The company operates local locations and a support network delivering evaluations, preventive maintenance, financing, and personalized care to help people with disabilities live more independently.

📋 Description

• Full oversight and responsibility to branch transaction cycle type, margins, expenses and top/bottom line revenue goals. • Accountable for organizational activities and operations being carried out in compliance with company policies and procedures, applicable federal, state and local laws as well as Joint Commission standards. • Oversees and directs branch quality and performance improvement. • Monitors compliance to productivity and performance standards. • Oversees and assists sales force, including RTS and ATP roles, to increase productivity and overall transaction cycle times. • Reports appropriate metrics to Regional Area Director and Senior Leadership. • Ensures that the branches are properly staffed. • May assist with interviewing final candidates, training, and motivating staff to achieve the objectives of the organization. • Collaborates with Human Resources to resolve employee concerns and issues. • Manages inventory to ensure sales and rental inventories are managed in a cost-effective manner. • Addresses and resolves client concerns at the branch level. • Assures proper maintenance and care of facilities, vehicles and property. • Ensures orders are entered and completed in all inventory systems for timely delivery to clients. • Responsible for executing customer service and service programs, compliant with all company standards. • Oversees branch leadership. In the absence of branch leadership, the Area Manager functions as the branch leader. This includes development of branch staff, performance evaluations, etc.

🎯 Requirements

• Bachelor’s Degree or equivalent work experience required • A minimum of 5+ years of progressive management experience overseeing a complex business with aggregate financial and operational responsibility • Ability to do extensive travel throughout the region. (Generally, 60% travel) • Strong Problem Solving/Analysis – To include data analysis • Strong Decision-Making Ability • Sets a high personal example of strong customer service, in own performance • Excellent communication and presentation skills. • High Communication Proficiency – Both Written and verbal. • Ability to communicate effectively with leadership, clients, customers, and support staff.

🏖️ Benefits

• 401k • company paid Long Term Disability • tuition reimbursement