Solutions Engineer

Job not on LinkedIn

🔥 34 minutes ago

🏄 California, New Jersey, +2 more states – Remote

🏄 California – Remote 🏖️ New Jersey – Remote 🔔 Pennsylvania – Remote ⚔️ Virginia – Remote

💵 $72.8k - $126.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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NBCUniversal

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

📱 Media

Media • Entertainment

NBCUniversal is a leading global media and entertainment company known for creating and distributing content across a variety of platforms. With over 100 years of experience, it is a part of Comcast and encompasses brands like Peacock, NBC Sports, and many others to educate, entertain, and empower audiences around the world. The company is involved in television broadcasting, film production, and theme parks, and is also recognized for its initiatives in technology and corporate social responsibility. NBCUniversal is committed to innovation and social impact, making it a vibrant workplace for media and tech professionals.

📋 Description

• Provide solution engineering support for all field resources including Account Executives, Strategic Account Managers, and Global Solutions Sales Executives. • Responsible for lifecycle sustaining engineering support (discovering, solution and proposal). • Handle moves, adds and changes (MACD). • Provide sustaining engineering support for large complex solutions. • Support activities related to account development. • Capture customer technical requirements and translate to internal architecture templates. • Work with the product team on new product requirements, integrations and defect resolution. • Collaborate with the product team and customers on load/stress and fail-over testing for high-availability deployments. • Work with customers to address issues and resolve problems both pre & post-production. • Drive continuous technical improvement both internally and with customers. • Cultivate and drive technical decisions with customers to design or improve technical solutions. • Oversee technical implementation for customer deployment projects. • Joint participation in client implementation planning and related activities to ensure seamless integration or turn-up of Comcast Business Global services for both new and existing customers. • Provide a technical fulfilment and answer questions related to Comcast Business Global technical capabilities for RFI’s, RFQ’s and RFP’s. • Consistent exercise of independent judgment and discretion in matters of significance.

🎯 Requirements

• 3+ years of experience as a telecom Solutions Engineer or related role • Strong understanding of VoIP and data networking protocols (SIP, RTP, HTTP/S, SNMP, BGP, OSPF, QoS) • Experience with SDWAN and SASE design principles • Proven ability to work independently and lead projects • Excellent problem-solving and analytical skills • Strong communication and interpersonal skills • Reside on the East Coast of the US and able to travel up to 25% annually. • Bachelor's degree

🏖️ Benefits

• Best-in-class Benefits to eligible employees • Expert guidance and always-on tools that are personalized to meet the needs