Marketplace Vendor Central Specialist

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Neato®

WebsiteLinkedInAll Job Openings

51 - 200 employees

📦 Logistics

💼 Consulting

🍽️ Food & Beverage

💰 Venture Round on 2023-06

Logistics • Consulting • Food & Beverage

Neato® is a comprehensive partner for consumer brands seeking to enhance their eCommerce presence, particularly on Amazon. The company offers a full suite of services including marketplace management, creative design, product marketing, and digital advertising, along with prep and fulfillment from their semi-automated warehouse. Neato provides bespoke marketplace strategies tailored to each brand, leveraging cutting-edge technology and business intelligence to drive growth. As an exclusive retailer for its partners on Amazon, Neato helps brands maintain control and increase sales through innovative solutions like bundling and upselling. The company prides itself on being a one-stop shop for eCommerce growth, eliminating the need for multiple agencies. With accolades such as top seller status on Amazon and recognition among the fastest growing companies in America, Neato is committed to strengthening customer loyalty and boosting brand retention.

📋 Description

• Own end-to-end management of Neato's Amazon Vendor Central account(s), including catalog, content, and listing operations • Monitor Vendor Central dashboards and notifications for listing issues, catalog errors, content warnings, and system alerts; resolve or escalate issues • Create new product listings and item setups with accurate attributes, categorization, and policy compliance • Execute bulk uploads and flat file submissions for new items, attribute updates, and catalog changes • Manage parent/child variation family relationships • Troubleshoot catalog and listing errors and manage Vendor Central cases with Amazon Vendor Support through resolution • Maintain Vendor Central content, including product images, A+ Content, and Brand Store pages • Audit the Vendor Central catalog for suppressed listings, content gaps, and data inconsistencies • Monitor Glance Views and other Vendor Central ARA reporting for catalog-related visibility or performance issues • Support the Marketplace Catalog team with Seller Central catalog operations and 3P tasks when needed • Partner with Marketplace Operations Managers and brand teams to prioritize catalog work and communicate issue status • Proactively identify catalog risks before they affect sales, visibility, or Featured Offer performance • Track and deliver KPIs including case resolution, issue resolution, upload timeliness, and catalog accuracy

🎯 Requirements

• Proven experience managing an Amazon Vendor Central account, including catalog, listings, and content • Working knowledge of Amazon Seller Central catalog operations, including listings, flat files, and variation management • Strong attention to detail and organizational skills • Ability to manage a high volume of listings and notifications • Proficiency in flat file uploads, new item setup, and troubleshooting catalog and content errors • Familiarity with Vendor Central reporting, including Glance Views and ARA, is a plus • Ability to manage multiple priorities and work independently in a fast-paced, deadline-driven environment • Excellent interpersonal and communication skills • Comfort liaising directly with Amazon Vendor Support • 3+ years of experience in marketplace catalog or vendor management, or a related role • Proficiency in Microsoft Excel and other relevant tools

🏖️ Benefits

• Opportunity to join a fast-growing, innovative company and make a lasting impact • Collaborative work environment • Strong company culture • Commitment to employee growth and development • Equal opportunity employment