Product Support Engineer – Linux, SQL

🕒 March 20

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NEC Software Solutions

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏢 Enterprise

🏛️ Government

Enterprise • Government • Software

NEC Software Solutions is a company that provides software and digital services with a focus on government, healthcare, housing, and public safety sectors. They offer solutions such as business processing, digital mailroom, document management, and cloud hosting. Their services are designed to be user-centered and are aimed at making a difference in public service technology by bringing in a human touch to support organizations both in the UK and worldwide. NEC Software Solutions is committed to driving innovation and providing services that address changing needs to create stronger communities.

📋 Description

• Provide excellent client service management • Manage production of service documentation • Develop and deliver Service Improvement Plans • Support Mission Critical applications • Use various technologies for service delivery • Utilize call tracking/management systems

🎯 Requirements

• 2-5 years of experience • Excellent Communication Skills using English • ITIL V3 Foundation • Production of service documentation • Client Service Management Exposure • Interpersonal Skills • Experience of development & delivery of Service Improvement Plans • Experience of working with Mission Critical applications • Knowledge of the various technologies used to deliver services • Experience of using call tracking/Management system • Exposure to following is not mandatory but would be beneficial: Windows/UNIX/Linux environments, Solaris Servers, Java programming, Uniface Ensemble, Microsoft .net, SQL, Oracle, jetnexus, Javascript, HTML, Active MQ, Docker.

🏖️ Benefits

• Excellent Communication Skills required.