Senior Engagement Manager

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Neo4j

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

☁️ SaaS

🏢 Enterprise

SaaS • AI • Enterprise

Neo4j is a leading company that provides graph database technology, enabling organizations to connect and analyze vast amounts of data through its platform. As the creators of the Neo4j Graph Database and the Cypher query language, they offer solutions like Neo4j AuraDB and Neo4j Graph Data Science to help businesses deploy graph applications efficiently, whether self-managed or fully-managed. Their tools are designed for developers and data scientists to easily build and visualize graph-based applications, improving data relationships and insights. Neo4j supports various use cases, including fraud detection, knowledge graphs, and financial services, and is widely adopted by the developer and data science communities globally. With educational resources like GraphAcademy, they also support a large and growing global community of graph technology experts.

📋 Description

• Lead multiple concurrent enterprise engagements, orchestrating onshore, offshore, and partner delivery resources. • Partner closely with Sales and Pre-Sales Engineering during the pre-sales pipeline phase. • Co-lead regional resource planning sessions, managing talent allocation, project margin health, and corporate compliance. • Deliver comprehensive project health dashboards, status reports, and key performance indicators (KPIs). • Foster a culture of knowledge sharing and solutions-oriented leadership. • Facilitate structured project close procedures, capturing lessons learned and institutionalising best practices.

🎯 Requirements

• Bachelor's degree in Engineering, Computer Science, or a related technical field (or equivalent practical experience). • 5 years of experience autonomously managing mid-to-large, complex software implementation projects or technical enterprise engagements. • Proven track record of managing and developing matrixed consulting teams and cultivating deep technical relationships with mid-to-senior customer stakeholders. • Experience creating, maintaining, and presenting complex project governance artifacts, including Jira backlogs, risk assessments, financial margin analyses, and delivery schedules. • Solid familiarity with Professional Services Automation (PSA) tools (e.g., Certinia/FinancialForce). • Excellent analytical, problem-solving, and cross-functional communication skills across technical and business stakeholders.

🏖️ Benefits

• Opportunity to shape the future of data and analytics. • Work with a popular graph intelligence platform used by major global companies.