Mid-level Systems Analyst – Dynamics

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Neogrid

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

🏢 Enterprise

🛍️ eCommerce

🛒 Retail

Enterprise • eCommerce • Retail

Neogrid is a multinational company that specializes in providing intelligent solutions for supply chain management. The company offers a range of services that enhance the efficiency of retail and industry operations, leveraging data analytics for competitive intelligence, inventory management, trade marketing, and e-commerce solutions. Neogrid aims to optimize processes and improve decision-making across the consumption chain, making it a leader in its field.

📋 Description

• Work on Microsoft Dynamics CRM projects and provide operational support • Contribute to the continuous evolution of the Dynamics environment • Develop functional specifications, technical documentation, solution validations and acceptance tests • Monitor incidents, service requests and project-related demands for the system • Guide key users and internal teams on functionality and process changes • Troubleshoot system-related issues and incidents • Assist business areas in defining requirements and mapping processes • Support integrations with other systems and help manage deployments

🎯 Requirements

• Experience with Microsoft Dynamics 365 Sales (functional configuration, parameterization and ongoing support) • Incident analysis and resolution (triage, reproducing scenarios, log analysis and root cause analysis) • Knowledge of Brazil localization for D365 (e.g., NF-e, CT-e, MDF-e, SPED, taxes, CFOP, ICMS/IPI/ISS) • Basic knowledge of X++ and extensions • Soft skills: analytical thinking and end-to-end process perspective; organization and prioritization; proactivity; collaboration within multidisciplinary teams • Experience with integrations using Microsoft ecosystem APIs (plus) • Knowledge of Power Platform and Power BI (plus) • Experience with Microsoft Dynamics 365 Finance & Operations (ERP) (plus)

🏖️ Benefits

• Health insurance • Dental plan • Life insurance (all extendable to legal dependents) • Medication assistance, extendable to children • Transportation voucher or parking allowance • Flexible Meal/Food voucher • Wellhub (formerly Gympass) and TotalPass • Day off during your birthday month • Parental support program, NeoBaby • Unico Skill, educational solution • Childcare assistance and extended parental leave: 6 months for mothers and 30 days for fathers • Employee referral program, bonuses and much more!