Specialized Back Office Analyst V

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Neobpo

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

☁️ SaaS

🔒 Cybersecurity

B2B • SaaS • Cybersecurity

Neobpo is a digital services and BPO company that combines human-centered customer experience with technology to deliver outsourcing, back-office automation, digital platforms and cybersecurity. The company provides end-to-end CX and workforce solutions, infrastructure and workplace services, and innovation products that use automation and AI (examples: Get Doc, iGree, NIAh, S3ND). Neobpo serves large enterprise clients across finance, telecom, utilities, industry and healthcare, operating at scale with thousands of employees and millions of monthly interactions.

📋 Description

• Participate in digital transformation projects for the Procurement area, from implementation through solution sustainment. • Lead or support continuous improvement, automation, and process optimization initiatives. • Administer and support procurement and supplier relationship platforms, such as Source-to-Contract solutions, electronic catalogs, and B2B integrations. • Collaborate with internal stakeholders and suppliers located across the company’s global sites. • Manage activities related to the Responsible Sourcing Program, ensuring compliance with sustainability and supply chain governance requirements. • Manage the collection, consolidation, upload, extraction, and validation of data on platforms such as EcoVadis, TealBook, TRAC, and related systems. • Ensure the quality, integrity, and reliability of information used for internal and external audits. • Prepare critical analyses, KPIs, and management reports to support decision-making. • Develop and monitor Power BI dashboards to track program metrics. • Contribute to meeting requirements of standards and regulations related to sustainability, ESG, and responsible supply chain practices. • Work with global teams to promote standardization, operational efficiency, and continuous process improvement.

🎯 Requirements

• University degree • 1 to 3 years of relevant professional experience preferred