Outbound Logistics Coordinator

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NeoWork

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

🏢 Enterprise

👥 HR Tech

B2B • Enterprise • HR Tech

NeoWork is a global staffing and operations partner that helps businesses scale quickly and efficiently. They provide a range of services including customer experience transformation, virtual assistants, AI training, MVP solutions, and both creative and technical services. NeoWork's offerings are designed to enhance operational capabilities and drive revenue and retention for client businesses. They offer managed services including quality assurance, workforce management, and dedicated reporting, thereby functioning as an extension of a company’s team. NeoWork tailors its competitive pricing to meet the unique needs of its clients, providing highly trained and experienced staff ready to deploy at startup speed.

📋 Description

• Coordinate the handoff from approved customer orders to executed carrier pickups • Confirm pickups with carriers via email and ensure timely follow-up • Complete routing requirements within customer portals • Populate and maintain shipment information in NetSuite templates • Prepare and distribute daily pickup summary reports • Manage missed pickups through resolution and communicate updates to stakeholders • Ensure accurate entry and maintenance of purchase orders, ship dates, freight classes, and shipment details • Meet a 2-hour SLA for carrier communications • Navigate multiple customer portals, NetSuite, and dock scheduling systems while adhering to customer-specific requirements

🎯 Requirements

• Strong professional written communication skills • Experience handling high-volume email correspondence • Excellent attention to detail and data accuracy • Strong organizational and time-management skills • Ability to work across multiple systems and platforms simultaneously • Experience in logistics, supply chain, transportation, order management, or operations support is preferred • Ability to work independently in a remote environment

🏖️ Benefits

• 100% remote work environment • Full-time employment • Opportunities for career growth and advancement within the supply chain organization • Collaborative and supportive team culture • Exposure to global logistics and supply chain operations • Paid time off • Health insurance