Onboarding Specialist

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Nestify

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2014

☁️ SaaS

🤝 B2B

🏢 Enterprise

SaaS • B2B • Enterprise

Nestify is a company specializing in managed WordPress and WooCommerce hosting. They offer high-performance hosting solutions designed for agencies and websites with high traffic needs. Nestify operates on AWS and Vultr infrastructure, providing customers with fast site speeds, improved uptime, and robust security. The company stands out for its excellent customer support, offering 24/7 expert assistance, free migrations, and a focus on page speed optimization. Nestify provides transparent, fixed monthly pricing, ensuring no hidden fees for their hosting services, which include CDN and security measures.

📋 Description

• Manage the full onboarding lifecycle from handover to go-live. • Act as the primary point of contact for landlords during the onboarding phase. • Coordinate property readiness including photography, key handovers and setup tasks. • Support landlords with onboarding documentation and operational requirements. • List new properties across relevant platforms and internal systems. • Work closely with Sales and Account Management to align onboarding timelines and requirements. • Manage scheduling, inspections, onboarding checklists and issue resolution. • Conduct quality control checks to ensure all properties meet Nestify standards. • Track onboarding progress and ensure deadlines and milestones are met. • Maintain accurate onboarding records and documentation. • Identify and resolve onboarding issues to minimise delays to go-live.

🎯 Requirements

• Excellent written and verbal communication skills in English. • Strong organisational and time management skills. • High attention to detail with a strong focus on quality and accuracy. • Ability to manage multiple properties and onboarding projects concurrently. • Ability to work independently and within cross-functional teams. • Comfortable working in a fast-paced, deadline-driven environment. • Experience in property management, hospitality or real estate is advantageous.

🏖️ Benefits

• Fully remote role within the Philippines. • Competitive salary. • A company culture that values accountability, loyalty, high performance, and work-life balance.