Professional Services Engineer

🔥 42 minutes ago

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NetApp

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1992

🔌 API

🤖 Artificial Intelligence

☁️ SaaS

💰 Venture Round on 1994-01

API • Artificial Intelligence • SaaS

NetApp is the intelligent data infrastructure company that provides innovative solutions for businesses to harness the power of their data. They offer a range of services including unified data storage, cloud management, and data protection to simplify and enhance data handling across various platforms. With a focus on modernizing storage environments and enabling efficient data management, NetApp serves various industries by helping organizations optimize their workflows and boost productivity.

📋 Description

• Provide support to customers by responding to Incidents • Work on Service Requests • Manage Problem Management and Infrastructure Improvements • Collaborate with internal teams

🎯 Requirements

• Thorough understanding and experience of compute, virtualization and networks (VMWare vSphere, Microsoft OS and Applications, Backup technologies) • Working knowledge on Containers & Ansible • Experience in Microservices and technologies like OpenShift, and Kubernetes • Experience in writing basic PowerShell/Python scripts • Experience or Knowledge in other NetApp technologies like CVO, StorageGRID, E-Series, CVS, Cloud Backup, Cloud Secure, Cloud Sync, Cloud Datasense, Astra, Trident & Amazon FSx for ONTAP • Knowledge in ITIL methodologies • Understanding of managed services delivery and entry-level cloud certifications • Experience in writing PowerShell/Python scripts for infrastructure stack • Knowledge of IaaC (Infrastructure as a Code) tools – Terraform • Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks) • Working knowledge of monitoring platforms, WANs, SANs, backup and disaster recovery platforms • Strong customer communication and documentation skills • Working knowledge of hyperscalers – AWS, GCP, Azure

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development