System Administrator – 2nd Level Support
November 26
🗣️🇩🇪 German Required
📋 Description
• Handle complex remote tickets on Windows Server, Terminal Server and Citrix environments • Coordinate appointments with customers and, where applicable, vendors; prepare updates, install and distribute them via images to minimize downtime • Independently research all required information through direct telephone contact with our customers, communicate courteously and keep them informed with regular updates • Contribute to efficient support through careful documentation, targeted knowledge transfer and effective internal communication
🎯 Requirements
• Completed vocational training in system integration • Several years of professional experience (ideally 4–6 years) in administration • Knowledge of Microsoft or Citrix environments • Practical experience installing and supporting applications in client/server environments and on provisioned systems • Ideally experience with applications such as DATEV, StarMoney, DAN or software from the care sector • Service-oriented approach and strong German language skills (minimum C1)
🏖️ Benefits
• Fair pay and a permanent employment contract • Flexible working conditions and no night or weekend work • Outstanding team spirit and flat hierarchies • Work from a Kreuzberg loft in a prime location or remotely, with quarterly on-site visits to Berlin covered by the company • Company-wide summer and Christmas parties in Berlin • Membership in Urban Sports Club or Hansefit • Company pension scheme with DYNO IT • A culture of genuine equality
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