Salesforce Consultant, Quality Assurance

🕒 May 12

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NeuraFlash

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

Artificial Intelligence • SaaS • B2B

NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.

📋 Description

• Strong background in Salesforce QA Automation projects, including web, API, voice, and chat-based applications • Hands-on experience in automation tools such as Playwright (with AI SDK), REST Assured, JMeter/K6, JUnit/TestNG (preferred), and working knowledge of Provar, Selenium WebDriver, Java, Python, Selenium Grid, Cucumber, Maven, and CI/CD pipeline integrations • Experience in leading or independently managing the complete QA lifecycle including Test Plan creation, Test Scenario design, Test Case/Script development, execution, and defect lifecycle management • Estimate, prioritize, plan, and coordinate testing activities across Agile, Waterfall, or Hybrid SDLC/STLC models • Ability to design and build automation frameworks from scratch, with strong expertise in automation architecture, reusable components, and regression suite development • Successfully delivered at least one Salesforce QA Automation implementation, including in-sprint automation and regression coverage • Experience in managing both Manual and Automation testing activities and identifying reusable test assets • Strong understanding of Salesforce solution design, architecture fundamentals, and business requirements validation • Experience or knowledge of Salesforce Agentforce Agents (Voice/Chat/Email/Slack/SMS) and testing of Agentic & Generative AI applications is a plus • Salesforce Agentforce Specialist Certification and Agentforce Legend rank; Salesforce Administrator certification is a big plus • Experience testing Salesforce Service Cloud Voice (SCV), MIAW, Live Agent, AWS Connect, AWS Voice & Chat Agents, and IVR telephony systems is preferred • Ability to leverage Generative and Agentic AI tools for QA optimization including test data generation, test case generation, status reporting, and other QA artifacts • Write and execute test cases based on requirements, maintain requirement traceability using tools such as Zephyr/TestRail/X-Ray, and log/manage defects in Jira • Support and coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT), actively participate in defect triage, and guide customers through the UAT process

🎯 Requirements

• Bachelor's degree in Computer Science or a related field • 2–6 years of experience as a QA Automation Engineer/Consultant • Proven experience in Salesforce Web and API automation projects • Strong hands-on expertise in Playwright, Provar, and/or Selenium • Experience integrating automation suites with CI/CD pipelines

🏖️ Benefits

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team. • Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. • Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done • Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. • Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.