Service Navigator

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🔥 2 hours ago

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NeuroNav

11 - 50 employees

We help adults with disabilities and their families navigate disability services using data and technology to guide the way.

📋 Description

• Responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination • Lead people through a person-centered planning process • Develop person-centered plans • Guide them through a budgeting process • Advocate for them with Regional Centers • Assist customers with finding tailored support services, community supports, activities, and direct support staff

🎯 Requirements

• Required experience with the Developmental Disability Community (professional or lived experience preferred) • Experience managing multiple customer relationships at once • History of time management and delivering high-quality work under pressure • Ability to work collaboratively with customers and co-workers • Passion and excitement for NeuroNav’s mission • Patient, non-judgmental, and genuine • Track record of working well with diverse, multi-functional teams • Excellent written and verbal communication skills • Experience with Microsoft Office & Google Suite • Bachelor’s Degree or equivalent work experience • Must have reliable high-speed internet connection, and a private work environment to protect client confidentiality

🏖️ Benefits

• Competitive salary plus paid time off • Stipend for health, vision, and dental insurance • 401k • Life insurance • Ability to work from home

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