
501 - 1000 employees
💼 Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
NewRocket is a top global ServiceNow partner, providing a wide range of services and solutions to help enterprise leaders solve complex business problems. They specialize in advisory and transformation services, design and implementation, managed services, and more, focusing on improving customer and employee experiences through the use of the ServiceNow platform. Their solutions include platforms and integrations, security, risk, and resilience, as well as technology excellence. NewRocket serves a variety of industries including education, healthcare, financial services, and the public sector, among others, and is known for their expertise in UI and UX design as well as their ability to enhance workflows and improve business processes efficiently.
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501 - 1000 employees
💼 Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
NewRocket is a top global ServiceNow partner, providing a wide range of services and solutions to help enterprise leaders solve complex business problems. They specialize in advisory and transformation services, design and implementation, managed services, and more, focusing on improving customer and employee experiences through the use of the ServiceNow platform. Their solutions include platforms and integrations, security, risk, and resilience, as well as technology excellence. NewRocket serves a variety of industries including education, healthcare, financial services, and the public sector, among others, and is known for their expertise in UI and UX design as well as their ability to enhance workflows and improve business processes efficiently.
• Design, build, and continuously improve foundational and advanced training curricula covering Claude, the Anthropic API and developer platform, prompting best practices, and integration patterns • Develop slide decks, hands-on labs, quick-reference guides, certification assessments, and recorded content • Structure content using instructional design principles to drive retention and behavior change • Keep curricula current as Anthropic releases new Claude models and platform capabilities • Deliver live virtual and in-person training to internal delivery teams, partners, and clients • Tailor enablement to business users, developers, and solution architects • Demo Claude capabilities, APIs, prompting techniques, and integration patterns; answer technical questions • Provide office hours and follow-up technical support • Own and evolve NewRocket’s internal Anthropic certification program • Design assessments measuring applied competency • Track certification status, completion rates, and training effectiveness; report to practice leadership • Collaborate with Delivery, Sales, Solutions Architecture, and Product teams to identify enablement gaps • Gather learner feedback and iterate on content • Travel as needed to client sites, offsites, and events, estimated up to 30%
• 3+ years of experience in technical training, enablement, solutions engineering, developer advocacy, or a related customer-facing technical role • Strong technical foundation with APIs and integrations • Hands-on experience with Claude or comparable LLM platforms sufficient to teach and troubleshoot • Experience designing and delivering tiered 101 and 201 training curricula for mixed technical and non-technical audiences • Excellent presentation and facilitation skills in virtual and in-person formats • Strong instructional design skills • Anthropic Certified Trainer credential, or willingness to obtain within the first 90 days of employment • Clear, structured written and verbal communication • Strong cross-functional collaboration skills
• Diversity and inclusion commitment • Professional growth support • Virtual and in-person work arrangements • Recorded training content and enablement resources • Global, cross-functional collaboration opportunities
Apply Now🕒 August 11
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