New Wave Design
Aerospace • Hardware • Defense
New Wave Design is a high-performance computing company specializing in FPGA solutions for mission-critical applications, particularly within the Military and Aerospace sectors. With expertise in FPGA coprocessing, high-speed serial interface hardware, IP cores, and SOSA aligned/openVPX system-level products, they cater to embedded and test systems. The company offers a wide range of products, including VPX modules, XMC/PMC cards, PXIe modules, and PCIe cards, along with custom hardware design services. New Wave Design is renowned for its technical expertise, customer focus, and commitment to delivering innovative hardware and software solutions that meet demanding technical and environmental requirements. Their dedicated team ensures precise, tailored solutions that exceed customer expectations, supported by comprehensive verification and testing for FPGA and ASIC projects.
Account Manager
Job not on LinkedIn
November 18
New Wave Design
Aerospace • Hardware • Defense
New Wave Design is a high-performance computing company specializing in FPGA solutions for mission-critical applications, particularly within the Military and Aerospace sectors. With expertise in FPGA coprocessing, high-speed serial interface hardware, IP cores, and SOSA aligned/openVPX system-level products, they cater to embedded and test systems. The company offers a wide range of products, including VPX modules, XMC/PMC cards, PXIe modules, and PCIe cards, along with custom hardware design services. New Wave Design is renowned for its technical expertise, customer focus, and commitment to delivering innovative hardware and software solutions that meet demanding technical and environmental requirements. Their dedicated team ensures precise, tailored solutions that exceed customer expectations, supported by comprehensive verification and testing for FPGA and ASIC projects.
📋 Description
• Serve as the primary point of contact for assigned customers, ensuring consistent communication and customer satisfaction. • Manage day-to-day account activities, including order tracking, status updates, and coordination with internal departments. • Identify and qualify new opportunities within existing accounts to drive revenue growth and expand NWD’s footprint. • Accurately forecast bookings events and value. • Build and maintain long-term customer relationships through proactive engagement and responsive support. • Support proposal development, quoting, and contract coordination in partnership with Sales and Program Management. • Maintain a deep understanding of NWD’s product portfolio, capabilities, and competitive landscape. • Coordinate technical meetings and discussions between customers and NWD engineering teams to ensure alignment on requirements and solutions. • Monitor program and project status to ensure customer expectations are met or exceeded. • Maintain accurate customer and opportunity data within the CRM system (Salesforce). • Participate in customer visits, reviews, trade shows, and industry events as required. • Other related duties as assigned.
🎯 Requirements
• Bachelor’s degree in business, engineering, or a related field • 2-4 years of experience in account management, technical sales, or customer relations within the Aerospace and Defense or high-technology sectors • Strong understanding of technical sales processes; familiarity with embedded computing systems or FPGA-based hardware preferred • Demonstrated success managing multiple accounts and projects simultaneously • Excellent communication, organizational, and interpersonal skills • Ability to build strong cross-functional relationships internally and externally • Proficiency in MS Office and CRM software such as Salesforce • Detail-oriented with strong follow-up skills and a commitment to customer satisfaction • Willingness to travel <50% for customer meetings or events • Physical Parameters: Must be able to lift and carry 20 pounds • Must have finger and wrist dexterity with repetitive motion • Due to the type of work at our facilities and certain access restrictions, successful applicants must be of a "U.S. Person". The candidate must be able to prove so, with remittance of proper identification supporting so, upon an acceptance of employment.
🏖️ Benefits
• Medical, dental, and vision insurance • Four weeks of vacation for all employees • 9 paid holidays observed annually • Generous 401(k) plan that includes employer matching funds • Life insurance and disability coverage • Birth, adoption, parental leave benefits • Flexible spending accounts • Employee Assistance Plan, including up to 10 free counseling sessions • Voluntary coverages include vision, additional life and accident insurance, and critical illness insurance • Flexible work schedules
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