Technical Documentation Analyst – Junior

🔥 9 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

🧐 Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 10%

infoinfo

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of NEXDOM healthtech

NEXDOM healthtech

201 - 500 employees

Founded 2024

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

NEXDOM healthtech is a Brazilian health technology company that provides software and services to transform the management of health plans and operator operations, with a strong specialization in the Sistema Unimed ecosystem. Their solutions include health-plan administration, authorization and attendance workflows, SUS reimbursement processing, beneficiary and corporate portals, relationship and ombudsman management, business intelligence (DataHealth), negative letter handling, online health declarations, and a configurable business rules engine for fraud control and cost management. NEXDOM offers implementation and integration services aligned with ANS and Unimed Brasil regulations, positions itself as a market leader for Unimed customers, and focuses on agile, low-risk deployments and scalable, usage-based pricing.

📋 Description

• Create and maintain up-to-date technical documentation for systems and applications, including user manuals, installation guides, technical specifications, and diagrams • Support Development and QA teams in organizing and standardizing documents related to the software development lifecycle • Participate in meetings with cross-functional teams to understand system requirements and functionality • Ensure documentation aligns with best practices in usability, accessibility, and technical compliance • Conduct textual and structural reviews of documents produced by other departments • Organize and version documents in internal repositories, such as Confluence and SharePoint • Support the creation of content for training sessions and technical presentations

🎯 Requirements

• Bachelor’s degree completed or in progress in Computer Science, Software Engineering, Information Systems, Languages, Communications, or a related field • Strong technical writing skills and clear communication • Basic knowledge of documentation tools (e.g., Confluence, Markdown, Google Docs, and Microsoft Word) • Familiarity with software development concepts and Agile methodologies (Scrum, Kanban) • Strong attention to detail and organizational skills • Knowledge of video editing for documentation and training purposes • Familiarity with editing tools such as CapCut • Technical Writing certification is a plus • Knowledge of Unimed systems (SGU or Cardio) is a plus • Experience with software technical documentation is a plus

🏖️ Benefits

• Health insurance for you and your dependents, with no monthly premium • Dental insurance for you and your dependents, with no monthly premium • Meal or food allowance • TotalPass • Emotional wellness program for you and your dependents • Life insurance • Birthday month day off • Education assistance • Home office allowance • Transportation allowance • Parking assistance • Flexible hybrid or remote work options • Relaxed and friendly work environment • Culture focused on Innovation, Excellence, Commitment, and Teamwork • Fast-growing company

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